ENTERPRISE CAR RENTAL REVIEWS

Very satisfied. Despite the language barrier, they patiently explained everything.

The service staff at the rental company are friendly and highly efficient.

Very good

The staff at the pickup location was very thorough and explained everything in detail.

It's okay.

Excellent service.

The cost-effectiveness is average. Upon arrival at the store, they could only provide an older model of Mazda 3. Since I didn't like it, I switched to a Cupra, but they only had the gasoline version. The car struggled with efficiency, costing roughly 1 yuan per kilometer.

Very satisfied.

The car pickup was smooth, the vehicle was new and equipped with CarPlay. It had a high chassis but a compact size, making it suitable for small roads in the UK. The price was reasonable. We purchased QEEQ insurance, but they still promoted the rental company's insurance. During signing, they pre-selected it without asking, and when we requested to remove it, they claimed to have done so but actually didn't. Upon returning the car, we noticed the insurance fee was deducted. After contacting the staff present that day, they admitted the mistake and canceled it.

Highly satisfied.

Satisfied

Easy vehicle selection, very satisfied.

The service was quite good and patient.

Hahaha

It's pretty good, but I rented a Ford 9-seater and was given a Renault 9-seater instead.

Very satisfied, highly recommend.

Excellent and very convenient.

Satisfied, the border crossing documents were well prepared, and the process was clearly explained.

Very good.

Very good.