ENTERPRISE CAR RENTAL REVIEWS IN UNITED KINGDOM

Bad

Very good. The car pickup process was quick, and the return procedures were convenient.

Good service attitude, no sales pitches, and convenient return process.

Very good

The cost-effectiveness is average. Upon arrival at the store, they could only provide an older model of Mazda 3. Since I didn't like it, I switched to a Cupra, but they only had the gasoline version. The car struggled with efficiency, costing roughly 1 yuan per kilometer.

The car pickup was smooth, the vehicle was new and equipped with CarPlay. It had a high chassis but a compact size, making it suitable for small roads in the UK. The price was reasonable. We purchased QEEQ insurance, but they still promoted the rental company's insurance. During signing, they pre-selected it without asking, and when we requested to remove it, they claimed to have done so but actually didn't. Upon returning the car, we noticed the insurance fee was deducted. After contacting the staff present that day, they admitted the mistake and canceled it.

A very satisfying car rental experience. We took the night ferry from Liverpool and arrived in Belfast early in the morning. The earliest pickup time available was 9 AM, but it was raining that day, and we got there at 8 AM, expecting to wait in the rain for an hour. However, a staff member showed up at 8 AM and helped us complete the car pickup procedures ahead of schedule. The car was brand new as well. Excellent service!

Very good

Satisfied

Hahaha

It's pretty good, but I rented a Ford 9-seater and was given a Renault 9-seater instead.

Overall, it's pretty good.

The staff was quite nice, but there was a language barrier.

They kept pushing insurance sales despite us telling them we already bought full coverage through the platform. Then they acted rudely when we returned the car, claiming the scratches were caused by us. Fortunately, we showed them video evidence and managed to return the car smoothly.

It's acceptable.

Although my flight was delayed, they kept the vehicle for me. However, they still tried to sell me driving insurance. The fuel tank was only half full, so I had to refuel before hitting the road.

Very good.

Very good, smooth experience.

Very satisfied

We arrived a bit later than the scheduled pickup time, yet there were no cars available. After completing the paperwork, we had to wait over ten minutes for the car to return.