NEW ZEALAND CAR RENTAL REVIEWS

Small time from ti gong to shuttle arriving then quickly into car

Works well

Overall very convenient. Located near the domestic terminal exit, the pick-up and drop-off process was quick and easy, taking only a few minutes. The return procedure only required a quick inspection. The car was relatively new with approximately 2,000 kilometers on the mileage.

Highly efficient

The car was relatively new and the staff were decent, so overall I was satisfied. However, the return time was originally booked for 8 PM, and there was a 50 yuan charge for returning the car outside of working hours. Due to schedule changes, I returned it before 5 PM. QEEQ had previously stated that early returns would not result in refunds, which I hadn't noticed. But the store clerk wrote 5:05 on the final invoice (when I returned the car, handed over the keys, and was told it was fine since it was close to their closing time; they then sent us to the airport via shuttle bus). Later, I received the invoice via email and saw the recorded time as 5:05. The agreement terms were followed, and I have no objection to sticking to the contract even if the money isn't refunded. However, the way they documented it still feels slightly uncomfortable to me.

Honest and reliable, affordable prices, excellent vehicle condition, and fast pick-up and drop-off procedures. The staff are young and efficient, no unnecessary chatter, very straightforward!

Picking up and returning the car was very convenient with no waiting required.

There were only two groups ahead of me to pick up their cars, and two staff members were handling the process. It was done in five minutes. They swiped the card twice for authorization, with an amount of 0.

There was a small chip on the windshield during the return, but luckily I purchased full coverage insurance, so no extra payment was needed. Returning the vehicle was as simple as signing the paperwork. The overall driving experience was excellent.

Overall service was good, but the closing time is too early.

The self-service pickup is very convenient.

We purchased full insurance at the counter. The car was very sturdy and suitable for South Island road conditions. Returning the car was also very quick!

Both the pickup and drop-off processes were very smooth.

Very good, convenient and fast.

The parking lot staff was very enthusiastic.

Great service and very considerate.

Pretty good overall. Couldn't find a suitable car with major rental companies during peak season, but this company was also a great choice.

Extremely satisfied. Initially, I didn't have a Visa card and was about to cancel the booking for a refund, but later adding a second driver resolved the issue.

It's okay.

Took a bit long to get the car, but other than that it was good.

Easy to book and manage bookings.

The store kindly lent me a phone holder. Thank you!