CHRISTCHURCH AIRPORT CAR RENTAL REVIEWS

Small time from ti gong to shuttle arriving then quickly into car

Works well

Good

Satisfied

Great and professional

Highly efficient

The car was relatively new and the staff were decent, so overall I was satisfied. However, the return time was originally booked for 8 PM, and there was a 50 yuan charge for returning the car outside of working hours. Due to schedule changes, I returned it before 5 PM. QEEQ had previously stated that early returns would not result in refunds, which I hadn't noticed. But the store clerk wrote 5:05 on the final invoice (when I returned the car, handed over the keys, and was told it was fine since it was close to their closing time; they then sent us to the airport via shuttle bus). Later, I received the invoice via email and saw the recorded time as 5:05. The agreement terms were followed, and I have no objection to sticking to the contract even if the money isn't refunded. However, the way they documented it still feels slightly uncomfortable to me.

There were only two groups ahead of me to pick up their cars, and two staff members were handling the process. It was done in five minutes. They swiped the card twice for authorization, with an amount of 0.

There was a small chip on the windshield during the return, but luckily I purchased full coverage insurance, so no extra payment was needed. Returning the vehicle was as simple as signing the paperwork. The overall driving experience was excellent.

Good

Good

Very professional.

I was able to pick up the car smoothly even at 1 a.m.

Very satisfied

Both the pickup and drop-off processes were very smooth.

The parking lot staff was very enthusiastic.

Great service and very considerate.

I have rented from this company before in Australia, and both the pickup and drop-off processes were very simple. To avoid unnecessary misunderstandings and trouble, you can follow QEEQ's instructions to take photos during pickup and drop-off. The staff were very attentive, and since my English is not great, the communication took a bit longer.

Pretty good overall. Couldn't find a suitable car with major rental companies during peak season, but this company was also a great choice.

Very straightforward.

Took a bit long to get the car, but other than that it was good.

Easy to book and manage bookings.

Satisfied