Service at the counter was fast. It was even faster dropping off.
About QEEQ:10.0/10
Very easy to use and love the insurance option and also the reminder texts as a trip comes up. But the text for how to pick up the car was confusing- the pickup was at the Thrifty airport desk and did not require a phone call to have the car delivered.
Super friendly staff - great Car and very helpful when we reported that we had the wrong charging cable in the car (could have been checked prior, though)
Satisfied with both pick-up and drop-off processes. Upon arriving at the return location, staff came over to inspect the car. Since there were no issues, they took the car keys, and the deposit was refunded the next day. The interior of the vehicle was clean, but the exterior was relatively dirty and hadn't been washed.
“Convenient, friendly and affordable rental experience.”
About MODE:10.0/10
Counter staff was particularly efficient. We arrived at the facility with two other families, and rather than make us wait in a line, their three staff served each of us simultaneously-- at a desk where we could sit down. Quick, easy, and friendly.
About QEEQ:10.0/10
Worked very well for finding best available rental price.
The service was average. During the return process, there was no one to provide guidance, which made me feel a bit helpless. The staff had a cold attitude and left after receiving the keys.
The vehicle provided was very new and in excellent condition. Returning the car was very simple – just handing over the keys was enough. Overall, very satisfied.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Wellington
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