ENTERPRISE CAR RENTAL REVIEWS IN CROATIA

Pretty good.

Very convenient

Very convenient.

The pick-up location in Zagreb is not far from the long-distance bus station, situated under a small hotel. It felt dubious at first, with such a big company having an office there, but it's legitimate. The staff were very thorough, and the car was parked in a nearby lot. Returning the car at Zagreb Airport was convenient. The inspection staff were extremely keen, quickly spotting any scratches and setting the compensation price, which felt like a money grab. However, the process was efficient and the staff were polite.

The contact details are inaccurate and it was very hard to find the hire car location. However the car was good quality and clean.

Very satisfied. The staff at both the pick-up and drop-off counters were very friendly, and the whole process went smoothly. Since I needed to cross borders into Slovenia, Bosnia and Herzegovina, and Montenegro, I chose Enterprise because their cars allowed cross-border travel to all these countries. The total cross-border fee for all three countries was just 50 euros, which I paid at the pick-up counter. It was very convenient. I just hope the credit card deposit for the vehicle gets released soon, hahaha.

Overall good experience, very convenient, the car was relatively new, and it had CarPlay.

The pick up location does not have an enterprise sign outside so very hard to find. The drop Off location should be at the airport not in another location

Very fast.

Excellent service.

Excellent

There was no Yaris available at pickup, so we were given an Opel Crossland SUV at no extra charge. The vehicle condition was thoroughly explained, and we were asked to carefully inspect the car. Both the interior and exterior were very clean. When we noticed the windshield washer fluid was empty, it was immediately refilled. The car had lane markings and a backup camera. During the 7-day rental, there were no issues such as strange noises, vibrations, malfunctions, or tire pressure problems. Even on steep roads in Brac Island and Kotor, the car did not roll back. Fuel consumption averaged around 8 liters per 100 kilometers. Overall, the car was safe and reliable, and we were very satisfied.

Extremely satisfied!

Car exceeded my expectation and had no issue with it driving from Dubrovnik to Milan. Only problem was the gas tank was only 2/8 full and it was hard to calculate how much gas we had to put in the tank as we were driving more than 1, 500 kilometers so we brought it back 7/8 full.

The front desk reception was very welcoming.

Do not add extra insurance. An additional 500 yuan deposit was charged. It would be better to have Chinese-language services for Chinese tourists.

Satisfied

The car was not handed over with a full tank of fuel. They said it was fine as long as it looked similar. When returning, they claimed one bar was missing and charged a high fee for refueling. It would have been better to follow a full-to-full policy, as it's hard for customers to estimate. This leads to a poor review for the rental company.

Booked a five-seater, but got a four-seater. Reported to customer service, but no response for over ten days.

Long wait at airport but the staff were very helpful. Car was great.

Another easy transaction with easy rent cars

Satisfied, easy pickup and drop-off