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Enterprise, Zagreb Downtown Car Rental

Enterprise 800+ ratings, 3 reviews

Zagreb, Croatia

7.3 / 10 Good

Enterprise - Zagreb Downtown Information, Car Rental Instructions & Policies

Address

HOTEL WESTIN ZAGREB, ULICA IZIDORA KRSNJAVOGA 1, ZAGREB, 10000, HR

Telephone

+385994696338

Pick-up Instructions

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

Drop-off Instructions

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -12:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 on all rental approximately.

Senior Driver Fee applies at 70 - 80 years old with charge of EUR 40 on all rental approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Croatia

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Show More

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

United Kingdom

EUR 20 per rental

Montenegro

Bosnia and Herzegovina

Albania

Serbia

Kosovo

EUR 50 per rental

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 600-3000 for other car models.

EUR 1440 for Bmw X1 Auto 5 Doors,

EUR 640 for Seat Arona,Volkswagen Golf / Alfa Romeo Giuletta,Opel Corsa-e,Toyota Yaris,Vauxhall Corsa,Cronos,Kia Picanto,Smart Fortwo,

EUR 960 for Fiat Egea,Kia Sonet,Mg Zs,Renault Megane Cabrio,Ford Focus Familiar Sw Aut,Peugeot 308,Kgm Tivoli 4x2 Urban Plus,

EUR 1440 for Renault Kangoo 3mâ³,Daily 35c20 20m3,Volkswagen T-roc,Nissan Qashqai,Boxer 6 9m3,Expert Jumpy,Volkswagen Passat,Peugeot 408,Bmw X1 Auto 5 Doors,Iveco Daily 12m3,Vw Touran Tsi,Peugeot 5008,Volkswagen Passat,

EUR 1600 for Kia Carnival,Toyota Commuter,Toyota Corolla,

EUR 2400 for Volvo Xc60,Tesla Model Y,Bmw 5 Series Or Similar,Vw Shuttle Lwb,Alfa Romeo Stelvio,C Class Convert,

EUR 5500 for S Class,

Theft Insurance Excess differs by car model:

EUR 640 for Seat Arona,Volkswagen Golf / Alfa Romeo Giuletta,Opel Corsa-e,Toyota Yaris,Vauxhall Corsa,Cronos,Kia Picanto,Smart Fortwo,

EUR 960 for Fiat Egea,Kia Sonet,Mg Zs,Renault Megane Cabrio,Ford Focus Familiar Sw Aut,Peugeot 308,Kgm Tivoli 4x2 Urban Plus,

EUR 1440 for Renault Kangoo 3mâ³,Daily 35c20 20m3,Volkswagen T-roc,Nissan Qashqai,Boxer 6 9m3,Expert Jumpy,Volkswagen Passat,Peugeot 408,Bmw X1 Auto 5 Doors,Iveco Daily 12m3,Vw Touran Tsi,Peugeot 5008,Volkswagen Passat,

EUR 1600 for Kia Carnival,Toyota Commuter,Toyota Corolla,

EUR 2400 for Volvo Xc60,Tesla Model Y,Bmw 5 Series Or Similar,Vw Shuttle Lwb,Alfa Romeo Stelvio,C Class Convert,

EUR 2400 for S Class,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.7 mi from Zagreb Airport

Railway Stations

0.6 mi from Glavni Kolodvor

0.6 mi from Zagreb Central Station

Other Landmarks

0.2 mi from Croatian State Archives In Zagreb

0.6 mi from Lotrscak Tower

0.6 mi from Zagreb Funicular

FIND ME A CHEAP RENTAL
Map view of Enterprise Store Location
coordinates: 45.807024 15.96626

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.3 / 10 Good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Ingram Matthew

    Zagreb

    6 /10 Average

    Reviewed: Tuesday, November 11, 2025

    Read More >

  • Venus Wells

    Zagreb

    8 /10 Very good

    Reviewed: Tuesday, November 11, 2025

    The pick-up location in Zagreb is not far from the long-distance bus station, situated under a small hotel. It felt dubious at first, with such a big company having an office there, but it's legitimate. The staff were very thorough, and the car was parked in a nearby lot. Returning the car at Zagreb Airport was convenient. The inspection staff were extremely keen, quickly spotting any scratches and setting the compensation price, which felt like a money grab. However, the process was efficient and the staff were polite.
    Read More >

  • Giles Geoffrey

    Zagreb

    4 /10 Average

    Reviewed: Tuesday, November 11, 2025

    Read More >

  • Harlan Law

    Zagreb

    6 /10 Average

    Reviewed: Tuesday, November 11, 2025

    Read More >

  • Abbott Nahum

    Zagreb

    10 /10 Excellent

    Reviewed: Tuesday, November 11, 2025

    The car pickup and return process was very efficient, and the service was good. No aggressive upselling of insurance.
    Read More >

  • Anonymous

    Zagreb

    10 /10 Excellent

    Reviewed: Tuesday, November 11, 2025

    Enterprise is a great car rental company, and their pickup location is conveniently located next to a hotel.
    Read More >

More Enterprise Car Rental Locations in Zagreb

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What's the address of the rental location?

HOTEL WESTIN ZAGREB, ULICA IZIDORA KRSNJAVOGA 1, ZAGREB, 10000, HR

What is the Telephone Number?

+385994696338

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Office located behind HOTEL WESTIN ZAGREB at Savska Cesta street.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 80 years old

Young Driver Fee applies at 18 - 20 years old with charge of EUR 40 on all rental approximately.

Senior Driver Fee applies at 70 - 80 years old with charge of EUR 40 on all rental approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

  • For local renters, you need to bring:

    Full driver's license issued in Croatia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    6.7 mi from Zagreb Airport

  • Railway Stations

    0.6 mi from Glavni Kolodvor

    0.6 mi from Zagreb Central Station

  • Other Landmarks

    0.2 mi from Croatian State Archives In Zagreb

    0.6 mi from Lotrscak Tower

    0.6 mi from Zagreb Funicular

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