SERBIA CAR RENTAL REVIEWS

The staff at the store speaks good English and provides excellent service, though the wait time for picking up the car was a bit long.

Very satisfied, fast paperwork processing, convenient vehicle inspection, and all precautions were clearly explained.

Very satisfied. An unexpected incident occurred during the trip, and the rental company promptly allocated another car, ensuring our journey was not affected. Both pickup and return processes were very convenient, with clear instructions.

Pick-up and drop-off were very convenient, and the rental company explained everything very clearly.

Very satisfied.

The staff was very nice and enjoyable to chat with.

The pick-up and return process was very quick, and the store was easy to find.

The pick-up and drop-off process was very quick, and the store was easy to find.

Very satisfied

1. A minor scratch resulted in a claim for repair costs, management fees, and taxes, totaling over 5300 yuan. 2. Initially agreed to allow cross-border travel to Albania, but at pick-up, they claimed it was against national regulations and wasted over 3 hours. Suddenly, it became permissible again, treating agreements like a joke.

The pickup location is in a container near the airport and cannot be found using Google Maps. It was only with the GPS address provided in QEEQ's email that it could be located. The staff left a phone number but had gone out; we had to ask the nearby Sixt staff to call and get them to come back. I originally booked an Octavia, but they said there were no cars available and upgraded me to an A4. This made me drive very cautiously throughout the trip, avoiding parking on the roadside out of fear of scratches.

Satisfied with the pickup process.

The car rental process is straightforward and efficient.

The car provided was replaced with a Volkswagen T-Cross Life 1.0, and the rental service was quite good.

Very satisfied.

I picked up an Audi Q7 SUV at Belgrade Airport on June 4th and returned it as scheduled on June 10th. On June 10th, I received an email from the rental company claiming that the Audi Q7 had two scratched rims and was missing two tires, and they wanted to charge me over 1300 euros plus 20% tax. This is completely false. During my entire rental period, I did not encounter any accidents, and I parked the vehicle daily in dedicated garages and parking lots. I returned the car in perfect condition at Skopje Airport in North Macedonia, and there was absolutely no damage to the rims or missing tires.

It's acceptable.

Very satisfied, the staff are friendly.

It's okay.

Quite satisfied.