Not bad, but communication was difficult due to the language barrier. They also asked for additional charges including crossing fees, road tax, highway tolls, and cleaning fees, totaling 159 euros.
The staff were patient and attentive. Although our English is average, the staff patiently answered our questions. We originally rented an Opel but were given a Nissan Qashqai instead. It’s the same class of vehicle, but the car was a bit old.
Rented a car for just one day, but they required purchasing a minimum of ten days of Austrian highway tolls. Normally in cashless countries, rental companies include the annual highway tolls in the rental price.
Arrived at 7:00 AM on Sunday, and the owner was busy on the phone. Turns out there were other people from the same flight also renting from them. Waited for half an hour to get picked up, but the attitude was very good. The car rental process explanation and reminders were thorough, and there was no upselling. The entire process was completed in just a few minutes. Returning the car was also smooth, returning directly to the airport.
Both the service and the vehicle were excellent. The car was relatively new, and the staff who delivered and picked up the vehicle were very attentive and friendly. I highly recommend purchasing full insurance for a self-drive trip, as various situations can occur on the road, such as scratches from flying stones. Buying QEEQ full insurance gives peace of mind.
The overall service was quite good. Personally, I prefer to purchase high-coverage insurance for overseas self-driving trips, and in such cases, the rental company tends to be more accommodating. As for buying toll tickets, they didn't force me to buy them. I understand the price is slightly higher, but a few euros difference saves me from unnecessary hassle.
The service was average, and additional fees were charged. After returning the car, I received a bill that included a €24.16 cleaning fee, which was not disclosed when renting the vehicle. I have never encountered this with other rental companies. A highway toll fee was also charged mandatorily. Although highways in Austria require toll payments, this fee is typically optional—you can decide whether to purchase it at gas stations if you plan to use the highways.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Leila Tommy
-
-
-
-
View more >Phoebe Hicks
-
-
-
-
View more >Hugo Bridges
-
-
-
-
View more >Jerry Lucas
-
-
-
-
View more >Griffith Anderson
-
-
-
-
View more >Nicholas Yule
-
-
-
-
View more >Claire Eugen
-
-
-
-
View more >Eleanore Ferguson
-
-
-
-
View more >Zebulon Abraham
-
-
-
-
View more >Sidney Zimmerman
-
-
-
-
View more >Lyndon Hosea
-
-
-
-
View more >Dunn Raphael
-
-
-
-
View more >Michael Marner
-
-
-
-
View more >May Juliana
-
-
-
-
View more >Miranda III.
-
-
-
-
View more >Brandon Ivan
-
-
-
-
View more >Gabrielle Tuttle
-
-
-
-
View more >A highway toll fee was also charged mandatorily. Although highways in Austria require toll payments, this fee is typically optional—you can decide whether to purchase it at gas stations if you plan to use the highways.
Viola Patience
-
-
-
-
View more >Daniel Alfred
-
-
-
-
View more >Duke Jean
-
-
-
-
View more >Hot Destinations In Austria
Car Rental Brands Ranked In Austria
Pay for Car Rentals with Crypto