ENTERPRISE CAR RENTAL REVIEWS IN AUSTRIA

The store messed up the return date. We clearly booked to return the car on the 28th, but the contract said the 25th. We only found out when we got back. Called the rental company but didn't get it resolved. Had to go back to the airport the next day to sort it out. The store even falsely claimed that our main driver requested the change. Finally, after several calls, we got a new contract. The website quoted 431 euros, but the contract charged us 700. Besides the additional driver and cross-border fees which we were aware of, the rest was just unclear charges.

The car was great, included highway fees, and the return process was quick.

Enterprise shares a location with Megadrive in the Vienna city center, right next to the U3 Erdberg metro station (the map on QEEQ is incorrect). I booked a POLO, but they gave me a four-door SMART with a petrol engine and around 6000 kilometers on it. Driving to Germany and the Czech Republic incurs a daily cross-border fee of 12 euros (including tax). The store is open until 7 PM, and if you return the car after hours, you can use the self-service option at the parking lot.

The store is within walking distance from the airport, very convenient.

Professional service

Good quality. Easy to work with