ENTERPRISE CAR RENTAL REVIEWS IN SPAIN

The service staff at the rental company are friendly and highly efficient.

The same car model is advertised online at a low price to attract customers, but upon arrival, there are no cars available. Then, they use various tactics to try to cheat money. They intentionally operate under multiple brands (Enterprise/National/Alamo/Locauto), but in reality, it's the same dishonest company!

Very satisfied, highly recommended.

Very good.

It's okay.

Satisfied

No, he alquilado un vehículo y me han dado otro totalmente distinto

Me han cobrado dos veces el alquiler, con distintas tarjetas y soy incapaz de contactar con ustedes, lamentableofrwc

The car rental service is excellent.

Very satisfied, no aggressive upselling.

The actual car rented was completely different from the original booking. Except for the driver's seat, none of the seats could be adjusted, making it uncomfortable to sit.

Excellent service.

Very satisfied.

Average

When picking up the car, the location didn't have the vehicle I reserved, and the only automatic option was an electric car. They gave me an OPEL electric car that showed a full charge range of over 300 kilometers.

This car can be described as industrial-grade trash. The trunk can only fit one 28-inch suitcase, and the other suitcase had to be placed in the seating area. On the highway, the actual range was only around 150 kilometers, fully experiencing range anxiety. During a 580-kilometer trip, I had to charge it four times.

When picking up the car, there was only one staff member handling customers one by one, which meant long waiting times. It took nearly an hour just to pick up the car. Unlike car rentals in the U.S., where you directly get the car keys at the counter and find the car yourself, this process was much slower. Returning the car also required waiting for the staff to inspect it, unlike in the U.S., where you simply park the car, leave the keys inside, and go.

The staff is friendly and attentive.

I purchased the platform's full insurance with a discount, and everything went smoothly on-site.

I requested no insurance, but he interpreted that as no insurance for one tire while adding insurance for the other three tires. Ridiculous.

Very satisfied

It's okay.

Overall, it was satisfactory.