SEVILLA CAR RENTAL REVIEWS

The car was in excellent condition, and the staff mentioned that buying the company’s full insurance would cover everything without any extra fees. However, we had already purchased comprehensive insurance on QEEQ.

Very satisfied. After reading some reviews mentioning aggressive insurance upselling, I was a bit worried. However, the rental company only asked once, and when I declined, that was it. Their attitude during both pickup and drop-off was great. Only a 200-euro deposit was required, and just one card for the guarantee. The car itself was quite new with only 9,000 kilometers, easy to drive, and overall excellent.

Pickup was convenient; Budget and Avis operate as one company now, using electronic receipts, so you can grab the keys and go. The car was relatively new, with a mileage of over 10,000 kilometers. It was a hybrid, possibly due to environmental restrictions in large cities. However, the transmission had issues, as it sometimes wouldn’t shift beyond third or fourth gear on the highway.

Very good, excellent service.

Returning the car by following the navigation was still somewhat tricky near the store. After circling a few times, I eventually found it. At the store, I spent 50 euros on full coverage for two days, which was roughly the same as the rental cost. However, it meant I didn't have to pre-authorize a 2000-euro deposit—paying for peace of mind. When returning the car, the staff checked the mileage and fuel level, and since everything was fine, the process was completed smoothly.

The staff was very enthusiastic and even used drawings to explain things I didn't understand. Everything went smoothly.

Overall, I am quite satisfied with the rental company. Although it is a bit far from the airport, when you reach the P2 parking lot, you'll find a small yellow shuttle with the rental company's logo to pick up customers. The shuttle bus takes you directly to the rental office, where the process is efficient. The cars are relatively new, very comfortable to drive, and it's convenient to refuel, as there are clear instructions on the fuel cap about which type of fuel to use. However, the only downside is the mandatory insurance purchase. Even though I already bought insurance through QEEQ when booking, I still had to buy it again. In the future, I will only purchase basic insurance on QEEQ.

Very good

The car had some issues, so they let me exchange it at a nearby store. There are many locations, and they even upgraded the vehicle for free.

CENTAURO at Seville Train Station is easy to locate, and both pick-up and drop-off are very convenient. I selected the basic package online and upgraded to full insurance at the store. The staff only charged a fuel deposit, so I didn't need to pay a vehicle deposit. There's a gas station right across from the car rental, making it convenient to return the car with a full tank. The fuel deposit was refunded by the third day after returning the car, which was quite efficient. I rented the car for just one day to travel between Seville and Granada, and the rental company had no mileage restrictions for single-day rentals. This made driving more flexible than using public transportation, and the overall cost was advantageous as well.

The service was excellent and very friendly.

The car pickup process was quick with no upselling. However, the store's opening time for car pickup was delayed by over ten minutes because the staff arrived late. The car was in excellent and very new condition.

It's quite good and convenient.

Efficient and no upselling.

Satisfied

I asked if insurance was necessary, and after saying it wasn't, they didn't mention it again.

Very satisfied

Pretty good, smooth communication in English.