GERMANY CAR RENTAL REVIEWS

It's okay.

Overall satisfactory. We got a diesel Ford Focus with space for three suitcases, perfect for our group of three. The space was ample, though the car wasn't very new and had several scratches noted by email at each location. I had purchased insurance, but it seems the urea wasn't checked beforehand, and on the last day, the system kept warning that it was depleted while we were heading to the airport. Unfortunately, nearby gas stations did not have the required urea, so the system kept beeping as we drove to return the car. Overall, the car was in good condition; diesel cars are fuel-efficient and offer good power. Driving between different EU countries was hassle-free.

There was a small issue. The vehicle booked through the platform was supposed to fit three 24-inch suitcases, but the actual vehicle provided did not have enough space. I had to pay extra to switch cars, which feels a bit like hidden charges. However, the service attitude was excellent.

Convenient and easy to find.

Pretty good.

Great service, staff were very friendly.

The process is quick and convenient.

Very satisfied, the staff were friendly and enthusiastic.

Very satisfied, the staff is warm and friendly.

Overall service was good.

Very satisfied, communication was prompt when issues arose. Everything was handled smoothly.

Very satisfied, the service is consistently excellent.

Very satisfied

Both pickup and return were smooth.

Quick pick-up and drop-off, a very good experience.

It was near closing time when I arrived, but the staff still showed a professional attitude.

Good service attitude and clear procedures.

The rental company processes quickly with minimal queues.

The car was not refueled to full upon pickup, and the interior was stained. However, the rental company acknowledged this upon return.

The counter is easy to find, and the service attitude is great!