THRIFTY CAR RENTAL REVIEWS IN GERMANY

Any additional fees, including the winter fee, should be clearly explained at the store to prevent any misunderstandings.

Poor.

additional charges were outrages! i was late for the pick up cause of canceled flight, delayed train ride etc. So first i was convinced it was their after working hours so i will be charged! then they have had some nicer cars where i can pick for an upgrade where i was charged 30% then realized they dont even have my prefred calls and would have to give me one of the upgrades anyway. then i was told they will wvae the addtional after hours service charge however what i see in my invoice is addtional charges and plus taxes on those charges... finally i pay more then the rental value that i paid to QeeQ to addtional service cahrges to rent the car! what is a service fee if your job is to supply a rental car? i will never ever pick a car from either Hertz or Thrifty!

All good, maybe can return deposit quicker as still not had my deposit returned as yet 5 days

They forgot to fill in Ad Blue, so I had to buy it on the gas station and now I need to go through the refunding process

The car condition was good, quite new! The price is competitive!

Very professional and helpful

I was completely dissatisfied with thirfty at Munich airport. Both the counter attendant and the manager I asked to speak to were disrespectful, poor and told lies. They attempted to make it my problem, when clearly they were trying to rip me off.

So I booked a mid size convertible only for them to try to give me a Nissan. When I swiped them the paperwork that it says Ford Focus Cabrio or similar I explained a non-Cabrio is not similar. So they spoke to the manager and came back with the only Cabrio keys they had. A Benz. I was satisfied to say the least.

The booking process and the car was simply amazing

Makes car booking very easy

Like: Easy pick up and drop off, friendly English speaking staff and a good value service.

Very friendly German guy, very thorough in checking the car. Thumbs up!

Tried to sell loads extras, declined. On return filled car with fuel by airport so full. Only to be charged €113.90 with fuel charges, awaiting response from hertz

No comment

The airport reception point is easy to find, the paperwork is quick, and picking up and returning the car is very convenient.

The counter staff did not understand that charging the car on the return would be problematical.

They didn't provide any German cars. When I asked why I couldn't get a BMW or Audi, the staff said it was because I was going to the Czech Republic, where security is relatively poor. But before asking about my travel plans, I already saw he had prepared the keys for a Ford. This means they never intended to lend out German cars in the first place! I wasn't very satisfied with this. However, the Ford Mondeo I used was quite good. It had a lot of space and was very comfortable, which is definitely better than Mercedes or BMW in the same class.

The staff were initially quite enthusiastic, but later they recommended insurance worth about 200 euros. We showed her the rental agreement and explained that we had already purchased collision coverage in our country, but the staff said that the insurance bought domestically wouldn't cover it here. She emphasized that even a minor scratch would have to be compensated for if we didn't buy their insurance. With no other option, and after nearly an hour of trying to contact the rental company (the phone numbers provided couldn't be reached abroad), the staff became very impatient with the time we were taking. We ended up reluctantly purchasing the 200-euro insurance. We had originally booked an automatic car, but they gave us a manual one. Fortunately, the German staff who helped us pick up the car quickly arranged for us to switch to an automatic vehicle.

I apologize for the late review! Picking up the car at the airport was very smooth, and the car was quite new. It performed well during use, and the fuel consumption was very low! The whole trip was very comfortable. I rented a Golf, and it easily accommodated three people and three large pieces of luggage!

Processo fácil e fluido, com todos os detalhes bem explicados. Repetiria.

Foi o serviço que apresentou melhor preço.