STUTTGART CAR RENTAL REVIEWS

Our flight was scheduled to arrive at 10:50 PM, but the app stated that the counter closed at 11:00 PM. I consulted QEEQ's customer service, and they assured me someone would still be at the counter, so I went ahead and made the booking confidently. To be on the safe side, I chose Hertz, and it turned out to be either good luck or excellent service from Hertz, as someone was indeed there when I arrived at 11:30 PM. The only other staffed counter was Europar. Arriving late had its perks, though. After a brief friendly chat, I was genuinely grateful, as I needed to meet a client 100 kilometers away in Villingen the next day. The kind lady upgraded me to a 20,000-kilometer Alfa Romeo SUV.

Pretty good.

Satisfied

No upselling, polite staff.

Overall service was satisfactory.

Overall excellent.

Pretty good

Very satisfied

Very satisfied

Not good. The staff was indifferent and careless, claiming my passport was expired after looking at my Japanese visa. They insisted on having me sign the contract without explaining the deposit and charged more than the app's displayed cost, showing obvious displeasure. The car I picked up still had trash left by the previous renter. If possible, avoid using this company.

The overall experience was excellent. The car provided was very good and met expectations. I will choose this company first for future rentals.

Very satisfied

Very satisfied, I will continue to choose their service.

The service was excellent and the staff were friendly.

The car we got was quite new, with only a bit over 9,000 km. However, the staff seemed a bit inflexible (possibly because the car wasn’t ready yet). We arrived at 2:30 PM for a 3 PM reservation, but they didn’t allow us to pick it up until 3 PM. On the bright side, we mentioned having insurance, and they didn’t try to upsell anything else.

Pretty good.

The counter staff did not understand that charging the car on the return would be problematical.

We waited more than 40 minutes to pickup the car. There was only one person helped with that process, not enough for the amount of the people that was waiting.

Very satisfied.

Very good.