Please be cautious ⚠️ when picking up the car, make sure to carefully review the contract. The counter staff will quickly show you the contract on the computer screen without providing a paper copy, claiming it has been sent to your email. I trusted them, but when I reached my first stop in Ladenburg, I checked my email and found no rental contract. I contacted Zuzuche for assistance, and they helped locate the contract with the rental company. I discovered that the rental company had secretly added over 1,000 euros of additional charges (despite repeatedly clarifying at the counter that I only wanted the items booked on the Zuzuche platform, plus cross-border travel and an additional driver). I decided to drive over 80 kilometers back to the Budget counter at Frankfurt Airport to argue with them and demand the removal of the extra charges. With Zuzuche's coordination and assistance, we finally managed to cancel the additional items (spent nearly two hours and incurred 30 euros in parking fees, as parking at Frankfurt Airport costs 15 euros per hour—really expensive!).

The staff at Sixy Car Rental are very friendly.

The didn’t provide the car I booked (received seat aroma) The storage space of the car given was smaller then the car selected during booking. They weren’t able to provide the booked model and/or change the cargo had to work with what we got. Also due to limited staff check out process took very long

Very good, satisfied.

During my trip, there was a scratch on the right rear part of the car. BUDGET charged me the maximum amount for it. Although I sent numerous emails, I didn't receive any response. Later, I directly contacted the China Merchants Bank credit card center and initiated a credit investigation. Shortly after, I received half of the money back. I can only say that when it comes to money, foreigners can be just as opportunistic.