SHOUQIZUCHE CAR RENTAL REVIEWS

Extremely satisfied

Very satisfied

Good service.

Excellent

Overall, quite satisfied. They even gave me a free upgrade.

They forcibly promoted insurance. Due to language barriers, we ended up purchasing duplicate insurance. This made our car rental experience in Australia very disappointing!

Satisfied

Very satisfied

The company staff were very friendly and could communicate in English or Serbian. The car we rented was very new, and the process was quick.

Overall excellent.

The service staff of Shouqi Car Rental Company are deceptive.

Disgusting

Satisfied

The service attitude and waiting time were quite good.

Very satisfied with the service attitude and waiting time.

Pretty good.

Very satisfied, especially grateful to the service staff at the drop-off location for waiting after hours.

Great service

The staff at the pickup location were all South Asians. My driver's license is valid for 'long-term,' and the international driving permit translation provided by Zuzuche also states 'long-term.' The staff found the term 'long-term' unclear and assumed my license had expired, claiming they couldn't read Chinese and couldn't verify the authenticity of what I said. After much debate, they refused to hand over the car until I translated every single line from my Chinese license into English for them (luckily, I have a background in international contract work and my English is decent). While I explained, they used their phones to cross-check my translation's accuracy. After more than an hour of back-and-forth, they finally allowed me to take the car.

Very satisfied.