PERTH AIRPORT CAR RENTAL REVIEWS

Not easy to locate the car after getting the car key

Reasonable price and everything went smoothly.

The staff was very nice and gave us a Ford Ranger with four-wheel drive.

Very satisfied with the car rental experience! The rental company is located at Perth Airport, making both pickup and drop-off very convenient and efficient. The car we rented exceeded our expectations—it was brand new, in excellent condition, and very comfortable to drive. The entire process was transparent with no hidden fees. Although there was a slight misunderstanding during the car return due to a language barrier, the rental company responded quickly and resolved the issue perfectly. QEEQ customer service also actively assisted, which was very thoughtful. I will definitely choose this company again for my next trip. Highly recommended!

QEEQ's service is excellent. The online customer support responds very promptly, resolves issues efficiently, and follows up patiently. Highly recommended!

The car is very new and clean.

The company is not very large, but the service is quite good, especially with the enthusiastic help from the Pakistani staff member Sufi.

Very good.

Efficient

The staff were polite.

Very satisfied, only 2-3 minutes from the airport exit, and the customer service is courteous.

The shuttle driver was very nice!

Very satisfied with the service attitude and waiting time.

The store is closed on Sundays, and they didn't specify what type of fuel to use, causing unnecessary confusion.

The service at the store for car pickup was decent. As for the car return, we’ll have to see. It takes a while to receive fines (e.g., speeding tickets, if any). Based on posts on Xiaohongshu, the fines can take a long time to be forwarded, which might lead to overdue penalties. Alternatively, the fine may be issued under the company’s name and then needs to be transferred to individuals, requiring an appeal process that’s very troublesome. Hopefully, the rental company could notify us via email in advance if they receive any fines. The car looks great, but the cost is too high. First, it’s expected to consume a lot of fuel. Second, even with the most expensive insurance purchased at the store, there’s still an excess limit of 2500 AUD. When returning the car, I noticed a small scratch on the front side. The staff handling the return mentioned that the damage team would assess the cost and let me know. Waiting now for the specifics to see if it will be reasonable or not.

Very satisfied with the car rental service!

Excellent service.

Very satisfied

The overall service was very satisfying, and the staff were extremely attentive.

Very satisfied.