AUSTRALIA CAR RENTAL REVIEWS

想像以上に状態の良い車を借りる事が出来ました。 カウンタースタッフは親切でフレンドリーです。 でもその親切のせいかお客様との雑談が挟まり、我々の前に並んでいたのは1組だけなのに30分以上待たされました。 旅行者は時間に追われている事をほんの少し理解して頂けるともっと素晴らしいかと思います。

申し分ないです。

The payment at pickup was inconsistent with the amount provided by the platform and even higher.

Very satisfied

When we arrived at the airport counter, we queued for almost an hour. The Indian staff there said the car we reserved needed to be transferred, and we were told to handle the process at the parking lot counter. Why did we waste an hour standing at the airport counter?! At the parking lot counter, the service was terrible. One staff member was chatting with another customer, and the overweight woman helping us was coughing continuously without wearing a mask or covering her mouth. Her attitude was also rude. Overall, the service was extremely disappointing.

Very satisfied.

The staff were polite.

The service was quite good and patient.

The service is okay, and the staff attitude is friendly, but there are some additional charges.

The service was quite good, but they're understaffed.

Convenient and efficient.

Excellent!

The staff were friendly and professional.

Very good

Tricky practices—if you're not careful, you'll be forced into buying insurance. Rental fee is over 200, but insurance costs more than 500. No display signs, no clear explanations, just a vague mention that you'll receive an email. By the time I saw the email, it was already too late. After renting cars over a dozen times, I didn't expect to stumble on this issue in Australia. The car itself was in good condition, very new with just a few thousand kilometers.

No sales pitch, quick and convenient pick-up and drop-off.

They aggressively push additional services, and it's easy to fall into their traps. The first time I used Europcar, I was taken advantage of. I will only choose other companies in the future.

The service was satisfactory, but I was not happy with the Ford Everest model. I originally booked a Toyota Prado and was given the Everest as a replacement. Although the vehicle is large, its interior space is cramped. The floor near the left foot in the driver's cabin protrudes, making long drives very uncomfortable. Additionally, the Everest uses a diesel engine, which provides adequate power for starting off but is noticeably underpowered on the highway. Accelerating and overtaking with the 2.0 diesel engine is challenging.

Easy pickup process, the car was very new, with just over a thousand kilometers on it.

The service was excellent, the staff were very friendly, and communication was very pleasant.

Excellent