CARHOOD CAR RENTAL REVIEWS IN AUSTRALIA

The vehicle old done over 120000km. The vehicle had terrible vibration from rear wheel. Could contact them on drop off. Would never book again with them. Cheap and cheerfull. Car was not new and nothing like that on the photo. Terrible.

Absolutely brilliant , couldn't fault them at all. Highly recommend them. Even got a free upgrade to a larger car

No problems at all. Found our best deal for me .Thank you Easyrentcars

Carhood was great

Booking platform easy to handle

Great services & friendly staff. Helped me much on the booking trouble. will be back

i had an error when booking by system. The customer service offer good solutions, friendly and free of charge fir other booking

Counter staff were helpful & knowledgeable. The cleaning agent seemed to be masking a horrible smell (maybe cat urine) & the smell lingered for the whole rental period.

A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.

Wonderful platform, i have become a huge fan. Easy to use app, wonderful deals and significant $$ savings. Thank you easyrentcars for truly bringing in some competition and making a difference in the lives of travellers.

Car was great, process was simple and quick. Only comment was I waited for a pickup shuttle at the airport took a half hour... this was mainly due to me not noticing the small "carhood" sign on the white van. Could benefit from having better advertising/signage on the van like some of the other rental companies.

Price ending up being more than expected.

car was good price was good i came in late at night so picking up the car was a problems. The drop off point was further from the airport than I imagined

They operate from a van on the side of the road. The staff were very nice but it is a very dodgy operation. The car was a very old commodore in poor condition with about 190k kms on it. The rental car was parked on the street. I don’t think they actually have an office they just have cars parked on the side of the road that they rent out. Would not use again.

Car was quite old, not in great condition. battery failed on last day. Great service from the team, they came and jumpstarted the car.

The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge

good

Quick and simple.

No issues this time around.

When I started looking on skyscanner, the deal was showing unlimited kms, when I went to carhood, they would not allow me even 20 more kms and they said they will not cancel the booking either and I will be losing my money. I was told pick up would be at 9, they came to pick up at 9:50. For almost an hour I was waiting out in cold for them to pick me up. I was going to take the car to Canberra for a meeting and hoping to leave at 9 in the morning, I eventually left at 11 because of everything with the booking and the rude behaviour of their staff. NEVER EVER booking through them again.

Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over

Car was fine. Pick up and drop off were different locations. Bus not marked so hard to find. Drop off was to a random, empty, very dark lot where we sat for 15 minutes before finally getting through to someone then waited another 10-15 minutes to be collected. Wouldn't use again despite the decent price.

hi all, the pick up point and drop off point must make it easy which is can set inside the airport

Excellent service , average vehicle.. Though it was OK for the price.

Amazing as always, best deals in town.

I was not given the car I booked.... I was given a CCAR instead of a JCAR and it broke down on the 2nd day leaving me stranded on my holiday. No one from your company has responsed to my concerns. I

Staffs are nice and professional. Pick up and drop off was hassle free. Recommended