SHOUQIZUCHE CAR RENTAL REVIEWS IN AUSTRALIA

Very satisfied.

The efficiency needs improvement, the queue was quite long.

I booked a hybrid Toyota car, but they gave me a Hyundai gas car instead. The selection of rental locations is also quite limited.

Very satisfied

The service was great, and the location inside the airport was easy to find.

Very satisfied.

During the rental period, there was a traffic violation, and they transferred it to my name, charging a 55 AUD handling fee! Very unreasonable, as many companies don't charge this fee.

The entire process was simple and smooth, creating a great experience.

The Melbourne Airport branch is located outside the airport. The counter staff do not speak Chinese, and we waited a long time for the shuttle bus. When we arrived at the branch, we showed them the printed booking confirmation. We were renting the car for eight days, and the quoted cost at the branch was 826 AUD. However, they wanted to charge 1122 AUD. We questioned this, and the staff said it was because we hadn't paid the one-way rental fee. Confused, we signed the paperwork. When returning the car, we realized they had calculated the rental as nine days and added the one-way fee. After arguing our case, they acknowledged it and promised a refund upon vehicle return. Luckily, everything went smoothly. When we returned the car at Adelaide Airport, they were quite good—checked the car's condition, printed the bill immediately, and handed it to us. Overall, a positive experience.

Great service attitude and excellent vehicle condition.

Very satisfied

Efficient

The service was excellent!

The staff at the local branch had a fairly good attitude, and the car pickup and return process was quick and convenient. However, the car model we reserved was unavailable at first, and the staff didn't tell the truth. They offered us a free upgrade to an electric car instead, but since the local charging station infrastructure was inadequate, we refused. Only after persistent requests did they finally arrange a similar 5-seater compact SUV for us.

Pickup and return were both very easy. The car was in great condition and very new! The hybrid vehicle was very fuel-efficient.

Very satisfied

Satisfied

Very satisfied!

Very satisfied

Very satisfied.