I was very satisfied with this car rental. Firstly, the price was very cheap, less than 100 AUD for 4 days. I was worried that renting an SUV from Nissan at such a low price wouldn't be good, but the car turned out to be very nice, very new, and easy to drive with a push start button. The owner, a very nice white man, warned us about the 200 km per day mileage limit, which we didn't exceed. After returning the car, the owner even drove us to the airport. Overall, it was an excellent car rental experience!

When I drop off, they were able to do a 10min trip to the airport, but could not do the same 10min trip to somewhere else. Why? It was a little frustrating.

The site was good, good price.

I needed assistance from the customer service desk at Brisbane airport, as the quoted phone no. for Carhood was not replying. After help, everything went very well - the car was larger than expected but was an automatic and not the expected manual. But fantastic value!

Like: Very prompt in picking us up
Dislike: The car was not cleaned but could be that we arrived earlier

Like: Service worked fine like I expected. Staff were very helpful.
Dislike: Would be good if Brisbane depot was little closer to airport, and if there was dedicated pickup area at airport...which I understand are being progressed, though it was like I expected.