SOUTH AFRICA CAR RENTAL REVIEWS

Fantastic car with great features, brand-new condition, and an excellent driving experience.

The pickup process was very fast.

When I arrived at the rental company, I told the staff that I had already completed all procedures, including insurance, back in my home country. I didn’t need any additional services. The staff agreed and only asked me to sign the contract without providing me a copy. When I requested one, they said it wasn’t needed. However, upon returning the car, I realized I had been deceived into purchasing an additional insurance for 629.99 RMB. It’s infuriating to see such a large company engage in this kind of dishonesty.

Very satisfied

Too expensive

Overall service was very professional and highly efficient, especially with all documents available online.

Very satisfied

Ja, besser als erwartet

Hat wunderbar funktioniert

Overall, it's pretty good, but the car pickup process took quite a while. It took about 40 minutes to complete the procedures and another 20 minutes to pick up the key from the back. However, the return process was quick, and there were no unexpected charges. I forgot to bring my physical Chinese driver's license this time, but I successfully picked up the car using the translated version of my electronic driver's license from the 12123 app. Photos of the Chinese driver's license are not accepted, so I advise everyone to be mindful and always carry the physical driver's license whenever possible.

Good.

Very satisfied with the service; I will rent from them again next time.

Very satisfied.

On the first day, after passing through an unavoidable muddy pothole, the car's mudguard fell off while driving. The company assisted with a replacement car without any hassle! Unfortunately, at the time of the replacement and when returning the car after a week-long trip, they did not inform me of any subsequent charges. Fortunately, the repair cost was just over 3,000 TWD, and the rental platform fully reimbursed me!

The paperwork process took quite a bit of time during pickup! However, the return was straightforward, and there were no unexpected charges afterward.

Very professional

Excellent service.

I am very satisfied with this service! From start to finish, every aspect was handled exceptionally well. The staff were extremely friendly and highly professional, making the entire experience very smooth. Both the product quality and the service attitude were impressive. Highly recommended to everyone, and I look forward to visiting again next time!

It was okay, but the staff was not very patient.

Very good.

Satisfied