SHOUQIZUCHE CAR RENTAL REVIEWS IN SWITZERLAND

Pretty good, both pick-up and drop-off are convenient.

Europcar handled the rental. The booking was for a 10:00 AM pickup, but we arrived early to save travel time. The staff accommodated us right away at 9:15 AM without delay. They were professional, explained all necessary details thoroughly, and had already purchased and installed the highway toll sticker. At the time, there were about three customers and two staff members present. The process was orderly and efficient.

The service was great but the car provided did not match the one booked.

Efficient and excellent service.

Very satisfied

Excellent

They didn't provide me with a car

Excellent service. They even provided an umbrella on a rainy day.

The process was very fast, both picking up and returning the car were quick. However, the credit card hold release took a long time.

Great!

Satisfied

If it's not your first time driving in Europe, you can skip the optional services offered by the store. For beginners, it's better to purchase them for peace of mind.

There were almost no queues.

Satisfied.

Overall service was excellent.

Pickup was smooth, the car was almost brand new, in great condition, and had good smart features like lane departure warnings and reliable speed limit recognition with timely overspeed reminders. Right before returning the car and after refueling (near the store), we got into a minor accident (someone hit us while refueling). Fortunately, a manager from the store was nearby and helped us handle the situation, so we returned the car without issues. Except for the deposit, there were no attempts to sell insurance or upgrade the car model. The return process was hassle-free without meticulous checks of the car's exterior. The Lucerne train station is quite large, so finding the store for pickup took some effort, but returning the car was much easier as we were familiar with the route.

Satisfied