This time, I rented a Chrysler Pacifica, a 7-seater MPV. It was spacious, comfortable, and in excellent condition, with only about 8,000 kilometers on it—practically a new car. As long as you're not going off-road, this model is perfect for a 5-person trip. The most outstanding feature is that, even with 5 people on board, it can easily fit 5 large 28-inch suitcases, and possibly even 6. The deposit was refunded 3 days after returning the car. Both pickup and drop-off were simple and smooth—just refuel, do a light cleaning of the interior, and you're good to go. There was staff waiting at the drop-off point, and the process was hassle-free.
There was a small issue. The vehicle booked through the platform was supposed to fit three 24-inch suitcases, but the actual vehicle provided did not have enough space. I had to pay extra to switch cars, which feels a bit like hidden charges. However, the service attitude was excellent.
The rental car company offers free shuttle service at Los Angeles Airport, and the staff are incredibly friendly with no upselling. Highly recommended.
The service was great. They start work at 7:00 am, and I had an appointment to pick up the car at 7:30 am. There were two people ahead of me, and the procedures were completed by 7:50 am.
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