AVIS CAR RENTAL REVIEWS

It took more than two hours to queue for the car. Such a long wait was an absolutely painful experience after a long flight. This is the first time in all these years of renting cars that I've encountered something so time-consuming.

Convenient and efficient.

Efficient and well-organized

The car was perfectly adequate and clean, but had clearly been in numerous minor accidents before. Avis' fast track service did not work / was not available at this agency despite having filled in my details in advance.

Seemless booking process once again!

Very satisfied

The pick-up process was quite fast, but the car provided wasn't a Mercedes Vito—it was a Fiat, which was bigger. When returning the car, they claimed it was dirty and wanted to charge over 4000 lira for cleaning. Luckily, we had spare time and cleaned it ourselves in 5 minutes, saving over 800 RMB.

The car rental process is straightforward and very convenient.

Pretty good, straightforward and rough management typical of Americans.

Very convenient, and the car is in great condition.

Excellent

Originally booked a Peugeot 2008 with a pickup time of 10:00 AM. Arrived at the pickup location more than an hour early and was informed that an extra charge of €280 would apply if the car was picked up immediately. Decided to wait until 10:00 AM to avoid the fee. The vehicle provided was a Jeep with over 90,000 kilometers, covered in scratches. Negotiated to change the car but was initially denied. Upon further inspection, found that one of the rear seatbelts was missing a buckle. After confirming the issue, they replaced the vehicle with a brand-new Peugeot 2008. Only a €120 deposit was charged. The vehicle swap process was very smooth.

Friendly and enthusiastic service.

Everything went smoothly.

Very satisfied

The service is convenient and very satisfactory.

The service was quite good.

Very satisfied, everything went smoothly.

Very satisfied

It's okay.

Very satisfied, excellent service.