AVIS CAR RENTAL REVIEWS

The staff at the counter were super friendly, with no pushy sales tactics or hidden charges at all.

The car I got wasn’t the exact model I booked and the trunk was a bit small, but it was actually pretty nice to drive.

They swapped me into a similar model, which actually drove pretty well, but it’d be great if you could give a heads-up next time. Service was friendly, the whole process was straightforward, and the place was relatively easy to find.

The line was really long, but the staff stayed super friendly and helpful the whole time.

Pickup was really quick and drop-off was super smooth too.

I actually asked to upgrade to the new Q5 myself, cost about an extra 100 RMB per day, which felt quite reasonable. It had assisted driving, a huge gas tank, smart headlights, and quattro AWD. On a full tank you can easily do around 800 km. In five days we covered Banff, Yoho, and Jasper with zero stress. Banff National Park is definitely worth a second trip. Just keep in mind rental cars will always have a few minor issues—just mark them down and take photos and you’ll be fine. The first black Q5 they gave me had a problem with the buttons, so they switched cars for me, which took a bit of time but wasn’t a big deal.

Pretty decent overall, really easy to communicate with.

Fantastic experience – super simple process, very fast paperwork, absolutely worry-free.

Pretty good overall.

The staff were really warm and friendly.

Very satisfied

Pretty solid rental company, and they even handle the toll payments for you, which is super convenient.

The whole thing was wrapped up in about 5 minutes.

Very satisfied.

The Avis staff were really friendly and easy to talk to, and I got my car very quickly.

A V I S was definitely the right choice, I’d be happy to book with them again.

The staff were really professional and well-mannered.

Really good overall.

Super satisfied with the whole experience.

Very satisfied