CANADA CAR RENTAL REVIEWS

Pickup was straightforward and hassle-free, with no pushy upselling on extra services.

Super satisfied with the whole experience.

Really responsible staff — I lost something and they helped me track it down. I’ll definitely rent here again next time.

Super happy with the whole experience from start to finish.

The line was really long, but the staff stayed super friendly and helpful the whole time.

I actually asked to upgrade to the new Q5 myself, cost about an extra 100 RMB per day, which felt quite reasonable. It had assisted driving, a huge gas tank, smart headlights, and quattro AWD. On a full tank you can easily do around 800 km. In five days we covered Banff, Yoho, and Jasper with zero stress. Banff National Park is definitely worth a second trip. Just keep in mind rental cars will always have a few minor issues—just mark them down and take photos and you’ll be fine. The first black Q5 they gave me had a problem with the buttons, so they switched cars for me, which took a bit of time but wasn’t a big deal.

We ended up with a bright red brand-new car that looked great and felt really roomy and comfortable to sit in.

We got a brand‑new bright red car and it looked amazing. The interior was really spacious and felt super comfortable to ride in.

The car was in great condition.

Amazing experience!

As soon as I handed over my reservation, the guy (with a strong South Asian accent) told me there were no Camrys left and he’d have to give us a similar car. Since Banff is a mountain area, we asked if there were other options, and my wife picked a reliable German-made VW SUV with 4WD. It cost us over 300 CAD extra, but the car condition, driving experience, passenger comfort, and space were all excellent. I’d recommend adding GPS navigation to the rental!

Super satisfied with the service.

Service was excellent. The staff suggested a CA$50 prepay fuel option so I didn’t need to return the car with a full tank. Basically you pay 50 upfront and just try to use up as much gas as you can before returning it. I didn’t get it at first and the clerk explained it twice, but it turned out to be super convenient, especially since gas stations aren’t usually right next to the airport.

Amazing car rental experience from start to finish.

My credit card had overseas payments blocked so the deposit kept getting declined, but the staff stayed really patient the whole time and tried different ways to help sort it out.

Super efficient service.

The store was really easy to find and they even have a shuttle running to and from the airport.

Very satisfied

A V I S was definitely the right choice, I’d be happy to book with them again.

The car itself was in great shape and felt almost brand new, but the staff at pickup were moving in slow motion—it took over ten minutes just to get the keys.