QUEBEC CITY CAR RENTAL REVIEWS

Customer check in, check out, and support staff were excellent.

Counter staff were wonderful! Above and beyond excellent service.

National person was on break at check-in, so we were routed to next counter over, which had a longer line. After filling out paperwork, we still had to wait about 10 minutes before they could find a car.

You were the cheapest I found for on-line car rental searches.

Overall, the experience was satisfactory. The vehicle rented this time had some minor issues. After reaching out to QEEQ, the initial customer service representative was not very professional, but the subsequent representatives were quite good.

Very satisfied.

Although i rented a spark and i paid 4 dollars more for that. I was given small Hyundai. Also i had to deposit 350 dollars that was not clear in advance.

Excellent

I rented a car in Quebec, and the lady even recommended some travel tips. Overall, it was a great experience!

All good

No comment

The counter staff went above and beyond to meet our needs for which we are truly grateful.

Easyrentcars lives up to it's name!! It's very easy to use!

The original car they gave was faulty. Had to return and replace it. Time was wasted but replacement was great

Budget is a well-known rental company. The service was decent, and there was no upselling of insurance.

The pickup location is in the lobby on the first floor of the Hilton Hotel in Old Quebec.

Very satisfied.

Both the pick-up and drop-off locations are very easy to find, especially at the airport where returning the car is very convenient.

Very satisfied

Good, but the car model has a low chassis, which is uncomfortable.

The quote I was given for the hire didn’t match what I was charged- I was charged more. When I queried this at pick up I was told it was probably the taxes. It clearly states on my paper work the amount I should pay at the counter and it doesn’t mention anywhere that taxes need applying. I do feel this is wrong as there was a clear list of what was and wasn’t included. Very misleading and disappointing especially as 2 weeks hire cost me more than 3 week hire from Hertz on the west coast.

Price Drop Protector - not sure it even came into play. I do feel I’ve been charged more than I should have been.

Car exceeded expectations. Waiting to resolve a problem with the GPS unity which was faulty,Have asked for a credit