MILAN CAR RENTAL REVIEWS

Pretty good

Car was pretty new, whole process was quick and smooth.

The car was pretty new and really smooth to drive. Huge shoutout to the staff member who did the final check for us at Termini. When he saw the scratch on the rim from hitting the curb and just waved it off like it was nothing, he instantly became the most handsome man in all of Italy in my eyes. We didn’t get our full deposit back in the end though, probably because we returned the car late and the fuel was still about 100 km short of a full tank.

Small local rental company – if you’re hoping for a free upgrade, this isn’t the place, their lot only has cars in the same class. We booked a Tiguan (or similar) and even though there were several Tiguans still in the lot, they gave us a Hyundai Tucson instead, so I seriously doubt they pay attention to the exact model on the booking. That said, the car itself was almost brand new, a 2025 model with ACC, lane-keeping and other features, so it was great to drive on the highway. Before returning the car we spent €5 at a self-service wash just to rinse off the exterior, and even though we didn’t fill the tank all the way until it clicked, it was at about 92% and they still refunded the fuel deposit without any issues.

Extremely satisfied with the service.

Great service.

Very satisfied

Pretty good overall.

Really impressed with this rental company – super friendly, fast, and straight to the point. The car was almost brand new, only about 1,000 km on it when I picked it up!

Service was great, picking up and returning the car was super smooth and efficient.

Pretty good overall – really professional and efficient.

Really good overall – pickup was easy and the car was clean and comfortable.

Really good overall.

Overall satisfied. The pickup office staff were a bit laid-back, but it didn’t really affect the rental experience.

The staff were really patient and even took me out to the parking lot to show me the cars they recommended, just to make sure I picked something that actually fit my needs.

Picked the car up in the afternoon. They didn’t have the manual I booked, so they upgraded me to a brand‑new red Panda with full automatic, and it was super easy to drive. None of those hidden charges people talk about either. When I returned the car they basically just took a quick look and that was it – really fast and hassle‑free. The fuel deposit was refunded the next day, and it doesn’t feel like they touched the main deposit at all because nothing even showed up on my bill. When they talk to you about buying insurance at pickup, it’s just part of their process, not something they’re forcing you to buy. The ladies handling pickup and drop‑off were really nice. I’ll definitely use this company again.

They first tried to give me a brand new Romeo, but when I said I needed to load a lot of stuff, they swapped it to a hybrid for me instead.

Great service

It was okay overall, just not the car model I really wanted.