Hertz, Milan Malpensa Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Milan Malpensa Airport Information, Car Rental Instructions & Policies

Address

MALPENSA 2000 AIRPORT,FERNO, VARESE,21010,IT

Telephone

+390258581081 / +390258581137

Pick-up Instructions

The Hertz - Milan Malpensa Airport car rental location is in terminal

You can walk to the counter of Hertz - Milan Malpensa Airport car rental.

T1: Follow "Train station/Car rental" signs. Our main desk is on the (-1) floor. T2: Go to the bus stop "Airport bus" to reach our desk in T1. Once at the main desk, Gold Customers will follow "Car collection point B" signs.

Drop-off Instructions

Please follow "P3" or "Sheraton Hotel" signs near the T1 terminal. The return area is in Parking B at the (-1) floor. Google map link: https://maps.app.goo.gl/ctC8fdr9kY8ZzGyj6 Terminal 2, return to the car return parking. Google map link: https://maps.app.goo.gl/qv1d8piVRFj599YB9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 36.6 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

EUR 12/day

capped at EUR 168

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

EUR 10/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

EUR 15/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

EUR 15/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

EUR 6/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium France Germany Luxembourg Netherlands Portugal Slovenia Spain Show More Austria Belgium France Germany Luxembourg Netherlands Portugal Slovenia Spain Switzerland Finland Ireland Norway Sweden	EUR 16 per rental

Corss border to Slovenia is only allowed in Ljubjana.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-4000 for other car models.

EUR 1900 for Fiat 500x,

EUR 1300 for Fiat Panda, Vw Up,Fiat Tipo,Lancia Ypsilon,Hyundai Hb20,Fiat 500,Fiat 500,Opel Corsa,Fiat 500 Open Top,

EUR 1500 for Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Fiat 500,

EUR 1600 for Skoda Scala Aut,Chevrolet Onix,Fiat Tipo,Seat Arona,Peugeot 308,Volkswagen Golf,Volkswagen T-cross,Fiat 500x,Volkswagen Golf Variant,Opel Insignia,Abarth 595 Turismo,

EUR 1900 for Renault Captur,Toyota Proace 6m3,Toyota Proace City,Ford Custom,Boxer 6 9m3,Vw Caddy 5+2p,Peugeot Partner 3m3,500 Cabrio Matic,Peugeot 107,

EUR 2000 for Captur Winter Tyres-diesel,Alfa Romeo Junior Electric,Renegade Plug In,Vauxhall Corsa E,Volkswagen T-roc,Opel Grandland,Renault Scenic,Bmw 1 Series,Audi A4 Sw-diesel,Fiat 500 Eléctrico,Fiat 500 Dolcevita,Co 01 Phev,Mercedes-benz Glb,Audi Q3-diesel,Peugeot 5008,Fiat Cronos Drive,

EUR 2200 for Q Mercedes Vito,

EUR 2500 for Kia Carnival,Kia Carnival,Daily Tail Lift,Alfa Romeo Stelvio,Mercedes Sprinter 14m3,Iveco Daily 12m3,Iveco Daily Refrigerated,

EUR 3000 for M3 Alfa Romeo Junior Gps,Jaguar F Pace-diesel,Vw Crafter 15m3,Audi Q5 Automatico,Carnival 6 Seater,Alfa Romeo Tonale,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500 Electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,Daily 9 12m3,

EUR 3500 for Alfa Romeo Tonale,

EUR 4000 for Model 3 Sr-electric,Polestar 2,Bmw X5 Xdrive Hybride,Audi Q8 4x4-diesel-4wd,Mercedes Benz Cls-diesel-4wd,Premium Diesel,Mercedes Glc Coupe-diesel-4wd,Model Y Lr-electric,Mercedes Benz Gle-diesel--4wd,Tron S Sport-electric-4wd,Mercedes S-class,

EUR 1600 for Skoda Scala Aut,

EUR 1600 for Chevrolet Onix,

EUR 1600 for Fiat Tipo,

EUR 2000 for Captur Winter Tyres-diesel,

EUR 1600 for Seat Arona,

EUR 2000 for Renault Captur,

EUR 1900 for Toyota Proace 6m3,

EUR 1600 for Peugeot 308,

EUR 1600 for Volkswagen Golf,

EUR 1600 for Volkswagen T-cross,

EUR 3000 for M3 Alfa Romeo Junior Gps,

EUR 2000 for Alfa Romeo Junior Electric,

EUR 2000 for Renegade Plug In,

EUR 1600 for Volkswagen Golf Variant,

EUR 1300 for Fiat Panda, Vw Up,

EUR 1300 for Fiat Tipo,

EUR 1300 for Lancia Ypsilon,

EUR 1500 for Punto Summer Fleet,

EUR 1500 for Clio Winter Tyres,

EUR 1900 for Toyota Proace City,

EUR 1900 for Ford Custom,

EUR 1300 for Hyundai Hb20,

EUR 4000 for Model 3 Sr-electric,

EUR 3000 for Jaguar F Pace-diesel,

EUR 3000 for Vw Crafter 15m3,

EUR 2500 for Kia Carnival,

EUR 4000 for Polestar 2,

EUR 3000 for Audi Q5 Automatico,

EUR 2500 for Daily Tail Lift,

EUR 3000 for Carnival 6 Seater,

EUR 2000 for Vauxhall Corsa E,

EUR 2000 for Volkswagen T-roc,

EUR 2000 for Opel Grandland,

EUR 3000 for Alfa Romeo Tonale,

EUR 2000 for Ford Kuga,

EUR 1900 for Boxer 6 9m3,

EUR 1900 for Vw Caddy 5+2p,

EUR 2000 for Bmw 1 Series,

EUR 1600 for Opel Insignia,

EUR 2000 for Mini Countryman,

EUR 2000 for Audi A4 Sw-diesel,

EUR 3000 for Maserati Ghibli-diesel,

EUR 4000 for Bmw X5 Xdrive Hybride,

EUR 4000 for Audi Q8 4x4-diesel-4wd,

EUR 2000 for Renault Traffic,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2000 for Fiat 500 Eléctrico,

EUR 1300 for Fiat 500,

EUR 1500 for Kia Picanto,

EUR 1900 for Peugeot Partner 3m3,

EUR 1900 for 500 Cabrio Matic,

EUR 1500 for Fiat 500,

EUR 3000 for Fiat 500 Electric,

EUR 2000 for Fiat 500 Dolcevita,

EUR 1600 for Abarth 595 Turismo,

EUR 1300 for Opel Corsa,

EUR 1900 for Peugeot 107,

EUR 1300 for Fiat 500 Open Top,

EUR 4000 for Premium Diesel,

EUR 3000 for 4x4 Winter Tyres,

EUR 2500 for Alfa Romeo Stelvio,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3000 for Ford Transit Jumbo,

EUR 2500 for Mercedes Sprinter 14m3,

EUR 2000 for Co 01 Phev,

EUR 2000 for Mercedes-benz Glb,

EUR 2000 for Audi Q3-diesel,

EUR 2500 for Iveco Daily 12m3,

EUR 2000 for Peugeot 5008,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Mercedes S-class,

EUR 3000 for Maserati Levante Winter-diesel-4wd,

EUR 2500 for Iveco Daily Refrigerated,

EUR 3000 for Daily 9 12m3,

USD 1300 for ,

EUR 3600 for Jaguar F Pace-diesel,Kia Carnival,Kia Carnival,Audi Q5 Automatico,Daily Tail Lift,Carnival 6 Seater,Alfa Romeo Tonale,Renault Traffic,Fiat 500 Electric,4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Mercedes Sprinter 14m3,Eqb 250 Ev,Audi Q3-diesel,Peugeot 5008,Daily 9 12m3,

EUR 3600 for ,

EUR 2600 for Skoda Scala Aut,Captur Winter Tyres-diesel,Seat Arona,Renault Captur,Toyota Proace 6m3,Peugeot 308,Renegade Plug In,Volkswagen Golf Variant,Ford Custom,Polestar 2,Volkswagen T-roc,Kgm Tivoli 4x2 Urban Plus,Vw Caddy 5+2p,Bmw 1 Series,Mini Countryman,Peugeot Partner 3m3,Bmw X1 Xdrive20d-diesel,Co 01 Phev,Mercedes-benz Glb,

EUR 2600 for ,

EUR 1600 for Chevrolet Onix,Fiat Tipo,Volkswagen Golf,Volkswagen T-cross,Alfa Romeo Junior Electric,Puma Winter Tyres,Toyota Yaris Hybrid,Vauxhall Corsa E,Fiat 500 Eléctrico,Abarth 595 Turismo,Peugeot 107,Fiat 500 Open Top,

EUR 1600 for ,

EUR 1300 for Fiat Panda, Vw Up,Fiat Tipo,Lancia Ypsilon,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Fiat 500,Fiat 500,Opel Corsa,

EUR 1300 for ,

EUR 4000 for M3 Alfa Romeo Junior Gps,Renault Zoe,Bmw X5 Xdrive Hybride,Audi Q8 4x4-diesel-4wd,E Tron Ev,Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Mercedes S-class,Maserati Levante Winter-diesel-4wd,

EUR 4000 for ,

EUR 3000 for Toyota Proace City,Vw Crafter 15m3,Boxer 6 9m3,Ford Transit Jumbo,Iveco Daily 12m3,Iveco Daily Refrigerated,

EUR 3000 for ,

EUR 2000 for ,

USD 1600 for ,

USD 2100 for ,

USD 2600 for ,

USD 2900 for ,

USD 3600 for ,

USD 3800 for ,

Theft Insurance Excess differs by car model:

EUR 2000 for Fiat Panda, Vw Up,Fiat Tipo,Lancia Ypsilon,Hyundai Hb20,Fiat 500,Fiat 500,Opel Corsa,Fiat 500 Open Top,

EUR 2000 for Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Fiat 500,

EUR 2300 for Skoda Scala Aut,Chevrolet Onix,Fiat Tipo,Seat Arona,Peugeot 308,Volkswagen Golf,Volkswagen T-cross,Fiat 500x,Volkswagen Golf Variant,Opel Insignia,Abarth 595 Turismo,

EUR 2600 for Renault Captur,Toyota Proace 6m3,Toyota Proace City,Ford Custom,Boxer 6 9m3,Vw Caddy 5+2p,Peugeot Partner 3m3,500 Cabrio Matic,Peugeot 107,

EUR 2300 for Captur Winter Tyres-diesel,Alfa Romeo Junior Electric,Renegade Plug In,Vauxhall Corsa E,Volkswagen T-roc,Opel Grandland,Renault Scenic,Bmw 1 Series,Audi A4 Sw-diesel,Fiat 500 Eléctrico,Fiat 500 Dolcevita,Co 01 Phev,Mercedes-benz Glb,Audi Q3-diesel,Peugeot 5008,Fiat Cronos Drive,

EUR 2900 for Q Mercedes Vito,

EUR 3000 for Kia Carnival,Kia Carnival,Daily Tail Lift,Alfa Romeo Stelvio,Mercedes Sprinter 14m3,Iveco Daily 12m3,Iveco Daily Refrigerated,

EUR 3600 for M3 Alfa Romeo Junior Gps,Jaguar F Pace-diesel,Vw Crafter 15m3,Audi Q5 Automatico,Carnival 6 Seater,Alfa Romeo Tonale,Maserati Ghibli-diesel,A6 Avant Winter-diesel,Fiat 500 Electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,Daily 9 12m3,

EUR 3600 for Alfa Romeo Tonale,

EUR 2300 for Skoda Scala Aut,

EUR 2300 for Chevrolet Onix,

EUR 2300 for Fiat Tipo,

EUR 2300 for Captur Winter Tyres-diesel,

EUR 2300 for Seat Arona,

EUR 2600 for Renault Captur,

EUR 2600 for Toyota Proace 6m3,

EUR 2300 for Peugeot 308,

EUR 2300 for Volkswagen Golf,

EUR 2300 for Volkswagen T-cross,

EUR 3600 for M3 Alfa Romeo Junior Gps,

EUR 2600 for Alfa Romeo Junior Electric,

EUR 2600 for Renegade Plug In,

EUR 2300 for Fiat 500x,

EUR 2300 for Volkswagen Golf Variant,

EUR 2000 for Fiat Panda, Vw Up,

EUR 2000 for Fiat Tipo,

EUR 2000 for Lancia Ypsilon,

EUR 2000 for Punto Summer Fleet,

EUR 2000 for Clio Winter Tyres,

EUR 2000 for Toyota Proace City,

EUR 2000 for Ford Custom,

EUR 2000 for Hyundai Hb20,

EUR 4000 for Model 3 Sr-electric,

EUR 3600 for Jaguar F Pace-diesel,

EUR 3600 for Vw Crafter 15m3,

EUR 3000 for Kia Carnival,

EUR 4000 for Polestar 2,

EUR 3600 for Audi Q5 Automatico,

EUR 3000 for Daily Tail Lift,

EUR 3600 for Carnival 6 Seater,

EUR 2600 for Vauxhall Corsa E,

EUR 2600 for Volkswagen T-roc,

EUR 2600 for Opel Grandland,

EUR 2600 for Ford Kuga,

EUR 2600 for Boxer 6 9m3,

EUR 2600 for Vw Caddy 5+2p,

EUR 2600 for Bmw 1 Series,

EUR 2300 for Opel Insignia,

EUR 2600 for Mini Countryman,

EUR 2600 for Audi A4 Sw-diesel,

EUR 3600 for Maserati Ghibli-diesel,

EUR 4000 for Bmw X5 Xdrive Hybride,

EUR 4000 for Audi Q8 4x4-diesel-4wd,

EUR 2600 for Renault Traffic,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2600 for Fiat 500 Eléctrico,

EUR 2000 for Fiat 500,

EUR 2000 for Kia Picanto,

EUR 2600 for Peugeot Partner 3m3,

EUR 2600 for 500 Cabrio Matic,

EUR 3600 for Fiat 500 Electric,

EUR 2600 for Fiat 500 Dolcevita,

EUR 2300 for Abarth 595 Turismo,

EUR 2000 for Opel Corsa,

EUR 2600 for Peugeot 107,

EUR 2000 for Fiat 500 Open Top,

EUR 4000 for Premium Diesel,

EUR 3000 for 4x4 Winter Tyres,

EUR 3000 for Alfa Romeo Stelvio,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3600 for Ford Transit Jumbo,

EUR 3000 for Mercedes Sprinter 14m3,

EUR 2600 for Co 01 Phev,

EUR 3000 for Mercedes-benz Glb,

EUR 2600 for Audi Q3-diesel,

EUR 3000 for Iveco Daily 12m3,

EUR 2600 for Peugeot 5008,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Benz Gle-diesel--4wd,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Mercedes S-class,

EUR 3600 for Maserati Levante Winter-diesel-4wd,

EUR 3000 for Iveco Daily Refrigerated,

EUR 3600 for Daily 9 12m3,

USD 2000 for ,

EUR 3600 for ,

EUR 2600 for ,

EUR 2300 for Chevrolet Onix,Fiat Tipo,Volkswagen Golf,Volkswagen T-cross,Alfa Romeo Junior Electric,Puma Winter Tyres,Toyota Yaris Hybrid,Vauxhall Corsa E,Fiat 500 Eléctrico,Abarth 595 Turismo,Peugeot 107,Fiat 500 Open Top,

EUR 2300 for ,

EUR 2000 for Fiat Panda, Vw Up,Fiat Tipo,Lancia Ypsilon,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Fiat 500,Fiat 500,Opel Corsa,

EUR 2000 for ,

EUR 4000 for ,

EUR 3000 for Toyota Proace City,Vw Crafter 15m3,Boxer 6 9m3,Ford Transit Jumbo,Iveco Daily 12m3,Iveco Daily Refrigerated,

EUR 3000 for ,

EUR 1300-4000 for other car models.

USD 2300 for ,

USD 2600 for ,

USD 2900 for ,

USD 3600 for ,

USD 3800 for ,

Third Party Liability Insurance Excess differs by car model:

EUR 0 for Jaguar F Pace-diesel,Kia Carnival,Kia Carnival,Audi Q5 Automatico,Daily Tail Lift,Carnival 6 Seater,Alfa Romeo Tonale,Renault Traffic,Fiat 500 Electric,4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Mercedes Sprinter 14m3,Eqb 250 Ev,Audi Q3-diesel,Peugeot 5008,Daily 9 12m3,

EUR 0 for ,

EUR 0 for Skoda Scala Aut,Captur Winter Tyres-diesel,Seat Arona,Renault Captur,Toyota Proace 6m3,Peugeot 308,Renegade Plug In,Volkswagen Golf Variant,Ford Custom,Polestar 2,Volkswagen T-roc,Kgm Tivoli 4x2 Urban Plus,Vw Caddy 5+2p,Bmw 1 Series,Mini Countryman,Peugeot Partner 3m3,Bmw X1 Xdrive20d-diesel,Co 01 Phev,Mercedes-benz Glb,

EUR 0 for Chevrolet Onix,Fiat Tipo,Volkswagen Golf,Volkswagen T-cross,Alfa Romeo Junior Electric,Puma Winter Tyres,Toyota Yaris Hybrid,Vauxhall Corsa E,Fiat 500 Eléctrico,Abarth 595 Turismo,Peugeot 107,Fiat 500 Open Top,

EUR 0 for Fiat Panda, Vw Up,Fiat Tipo,Lancia Ypsilon,Punto Summer Fleet,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Fiat 500,Fiat 500,Opel Corsa,

EUR 0 for M3 Alfa Romeo Junior Gps,Renault Zoe,Bmw X5 Xdrive Hybride,Audi Q8 4x4-diesel-4wd,E Tron Ev,Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Benz Gle-diesel--4wd,Mercedes S-class,Maserati Levante Winter-diesel-4wd,

EUR 0 for Toyota Proace City,Vw Crafter 15m3,Boxer 6 9m3,Ford Transit Jumbo,Iveco Daily 12m3,Iveco Daily Refrigerated,

EUR 0 for Opel Insignia,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Milan Malpensa Airport

29.8 mi from Milan Linate Airport

Railway Stations

25.7 mi from Milan Central Station

28.4 mi from Milan Rogoredo Train Station

Hotels

25.8 mi from Hintown Conchetta

26.9 mi from Grand Visconti Palace

Other Landmarks

25.4 mi from Darsena

25.8 mi from Missoni

26 mi from Porta Venezia

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 45.6263 8.71246

Location Images

Hertz-Milan Malpensa Airport-4492-dropoff_guide

Return Sign

Guest Reviews

Total points： 7.5 / 10 Good

Vehicle condition: 1.6
Vehicle cleanliness: 1.6
Spaciousness: 1.8
Counter staff: 1.6
Pick-up location: 1.7
Drop-off location: 1.7
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

M.Concetti
Busto Arsizio
8.4 /10 Very good
Reviewed: Tuesday, November 11, 2025
Dislike: too long to pick up and drop off the car.
Read More >
r.musinov
Milan
5.7 /10 Average
Reviewed: Tuesday, November 11, 2025
Using Hertz for car renting in US a great pleasure.Italy is a totally different story.Customer service is very poor.My car broke down 40 minutes after pick up.Getting in touch with someone who at list speaks some english is almost impossible.After being stranded in the middle of nowhere for several long hours we finally got "road assistance".They simply picked they broken car and .....left us on the street with the luggage and kids in the dark.Next day,we got condition report claiming that we broke the driver side mirror with the pictures dated two weeks before we even arrived to Milan.To be even more confident.....they photoshoped my signature below....Really hard to believe,i know,but this is what my family had to come accross with.Stay away....or at list be extrimely carefull.... At the end,got the full invoice,like i used the vehicle the entire time...
Read More >
M.Anselmini
Milan
9.7 /10 Excellent
Reviewed: Tuesday, November 11, 2025
When I dropped the car the parking to return the vehicle is outside now. I was wondering what happened if raining. I was by myself and with a heavy luggage. I rather prefer to drop the car inside to avoid problems if raining.
Read More >
N.Alrashidi
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
THANKS ITS NICE PROMOTION AND GOOD DEAL FROM COMPANY EASY RENT CARS TEAM
Read More >
Anonymous
Milan
5.7 /10 Average
Reviewed: Tuesday, November 11, 2025
It took more than an hour to pick up the car. Please try to speed up the process.
Read More >
L.Olde
Milan
7.7 /10 Good
Reviewed: Tuesday, November 11, 2025
The staff were very helpful, I couldn’t fault them. The car was in good condition, it did have quite a number of dents and scratches and the air conditioning did not work. We were in Italy during summer and at 35 degrees temperatures it got very hot and sweaty in the car. The car wasn’t as clean as I would have expected it to be either. Otherwise mechanically the car was sound. Overall it was a good driving experience in Europe.
Read More >
Anonymous
Milan
6 /10 Average
Reviewed: Tuesday, November 11, 2025
Staff at Malpensa airport tried two charge me a far higher price than the reserved price. They then gave me the wrong vehicle.
Read More >
Y.Khudzik
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
Машина не превзошла мои ожидания,заказывал за год,получил другую,хотя вся стоянка была забита той маркой которую заказывал я
Read More >
M.Nyroos
Milan
5.3 /10 Average
Reviewed: Tuesday, November 11, 2025
This was the worst car hire experience ever! Did not got convertible as reserved. Instead a scratched hatchback after over half an hour wait. And even No apologies from Hertz. Not to speak of any compensations as I have got from other companies even from long queuing times.
Read More >
i.rennie
Milan
6 /10 Average
Reviewed: Tuesday, November 11, 2025
They charged me more than I was quoted and would not give me the car until I had paid extra
Read More >
P.McIntosh
Milan
6.7 /10 Average
Reviewed: Tuesday, November 11, 2025
On arrival I was informed that my choice was unavailable as the vehicle was no longer part of their fleet. I was offered a Fiat 500 convertible to replace it. This vehicle was not in my view "similar" to the Cascada I had paid for. I needed a larger car for the amount of luggage and passengers I was carrying. I am extremely disappointed with the service i received and have paid too much for the vehicle i drove which was a Fiat 500L.
Read More >
Anonymous
Milan
6.3 /10 Average
Reviewed: Tuesday, November 11, 2025
Hertz give us with wrong car type which is smaller than i book
Read More >
L.Tovo
Milan
8.3 /10 Very good
Reviewed: Tuesday, November 11, 2025
Helpful,friendly,great value for money. Car exceeded expectations
Read More >
Hillboy61
Milan
5.7 /10 Average
Reviewed: Tuesday, November 11, 2025
Hertz at Malpensa airport poorly organised. Car over 1 hour late to pickup from booked time. Car was cleaned inside but outside was filthy and muddy when we picked up and only had 3/4 of a tank of fuel. We washed the car clean ourselves on the first day we picked it up. Disappointed
Read More >
Anonymous
Milan
9.3 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Hertz is well organised and hassle free. I try to use them most often. Prices are very competitive and their vehicles are always in great shape.
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Anonymous
Milan
9.7 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Cars were great but one car not ready at pick up time. Waited about an hour
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Anonymous
Milan
8.7 /10 Very good
Reviewed: Tuesday, November 11, 2025
Cars were great but one car not ready at pick up time. Waited about an hour
Read More >
Trevor
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
We landed up at Malpensa Terminial 2 instead of Terminal 1 which was a good thing in retrospect. Great service. Car was even upgraded. Well done Hertz
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Anonymous
Milan
7.3 /10 Good
Reviewed: Tuesday, November 11, 2025
1. They try to sell additional insurance , claiming axa is not enough to cover damage / stolen car cost 2. They give bigger car than ordered but with other seat configuration (face to face second and third row) not like in original order . make it hard to travel with children . Finally gave older car and damaged with regular seat configuration .
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RB
Milan
6.3 /10 Average
Reviewed: Tuesday, November 11, 2025
It wasnt clear from the booking and also no option available to have pick up at the specific terminal. Upon arrival was told needed to go to other terminal which involved a shuttle bus which wasnt ideal with 3 young children and luggage. The car wasnt slightly smaller than expected but was told that it was the higher category, but was sufficient for what we needed. The car was handed over with no damage but upon collecting had a large dent to the rear and was told just to take a photo of the damage. The person that dealt with collection struggled to speak English and struggled on the computer system.
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Anonymous
Milan
6.7 /10 Average
Reviewed: Tuesday, November 11, 2025
It was not the car that was booked via Easyrental. Although, it served our purpose.
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Anonymous
Milan
9.7 /10 Excellent
Reviewed: Tuesday, November 11, 2025
The audi q5 was new clean and rides great
Read More >
U.Kalnins
Milan
6.7 /10 Average
Reviewed: Tuesday, November 11, 2025
The car was dirty from inside. There was tehnical problems shown on instrument panel. The money I paid to book, has not been returned ( aprox. 76€). On the desk I have been told, that they dont see this payment.
Read More >
s.charalambous
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Hertz were very professional
Read More >
Violet Haggai
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
I have a Hertz Gold Card, which made the pick-up process quick and efficient. However, since QEEQ couldn't link my account, the staff had to spend some time re-doing it.
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Regan Moore
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Hertz is good. Prices are a bit high, but they upgraded me to an SUV, so it's okay.
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Elmer Frederick
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Very good
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Steward Jenkin(s)
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
The car was replaced with an F-pace, smaller and less stable than the GLE.
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Tracy Jeremy
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
The service was excellent!
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Abraham Bronte
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Melissa Becher
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Will Harper
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
I booked an SUV but was given a 7-seater instead.
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Gustave Hughes
Milan
6 /10 Average
Reviewed: Tuesday, November 11, 2025
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Steward Jenkin(s)
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
I forgot
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Isaac Leigh
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
The Hertz location is quite large, clean, and well-lit. The process of picking up and returning the car is quick. Just be aware that Italian English has some accent and intonation quirks, so you might need a moment to understand, haha.
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Allen Bertram
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Guy Lyly
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Good, but there are a lot of people, so it takes some time to complete the paperwork.
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Merle Gladstone
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Very good, and their English is also excellent
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Gilbert Amelia
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Alva Dupont
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
Very quick
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Dean Humphr(e)y
Milan
4 /10 Average
Reviewed: Tuesday, November 11, 2025
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Julie Maltz
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
Good service attitude, but there are many customers, so the waiting time is a bit long.
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Agatha MacDonald
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
The service is quite mature and the reception was very quick.
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Jane Pullan
Milan
6 /10 Average
Reviewed: Tuesday, November 11, 2025
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Michael Marner
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Tiffany Carl
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Cedric Childe
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Lisa Betty
Milan
4 /10 Average
Reviewed: Tuesday, November 11, 2025
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Rachel Rose
Milan
6 /10 Average
Reviewed: Tuesday, November 11, 2025
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Jean Coffey
Milan
4 /10 Average
Reviewed: Tuesday, November 11, 2025
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Olga Sandy
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Griselda Eddie
Milan
6 /10 Average
Reviewed: Tuesday, November 11, 2025
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Sharon Walker
Milan
4 /10 Average
Reviewed: Tuesday, November 11, 2025
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Emily Cowper
Milan
4 /10 Average
Reviewed: Tuesday, November 11, 2025
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Hyman Wilde
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Neil Margaret
Milan
4 /10 Average
Reviewed: Tuesday, November 11, 2025
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Werner Bloomer
Milan
6 /10 Average
Reviewed: Tuesday, November 11, 2025
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Trista Cromwell
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Very satisfied with Hertz's arrangement. As there were no Opel cars available, they switched us to an Audi A6 estate for free! Awesome!
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Jennifer Wood
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Freda Mackintosh
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
The service was good, but the waiting time was too long.
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Cedric Flynn
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Excellent
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Bertha Masefield
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Suzanne Clarissa
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Excellent value for money, very affordable prices for renting a good car. The staff were polite.
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Samuel Woolley
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
They try to upsell insurance, but everything else is okay
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Quentin Beerbohm
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
The credit card expiration date was incorrect, causing the first attempt to fail.
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Norman Rockefeller
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
The Italians' English is really poor, but their attitude is good, although slow.
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Dinah Faulkner
Milan
6 /10 Average
Reviewed: Tuesday, November 11, 2025
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Abigail Harrod
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Esther Katte
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
The procedures were clear and efficient, no unnecessary delays.
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Ronald Augustus
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
Waited over an hour to pick up the car, speechless
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Wendy Wordsworth
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
Waited for 30 minutes. The car had damages and they deducted charges on the spot.
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Bevis Motley
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Magee Cooper
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Big company, well-regulated
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Wayne Raymond
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
Fairly enthusiastic, overall a good experience!
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Martina Beck
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Convenient and comfortable
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Baird Andrew
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
They patiently helped me resolve the car issue for half an hour.
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Wallis O'Casey
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
The car was upgraded to a Volvo V90.
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Camille FitzGerald
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Great vehicle condition!
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Kenneth Temple
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Satisfactory
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Cornell Warner
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Satisfied
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Mick Flower
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
The pickup process was quick
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Steven Bush
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Both pickup and return were very fast and extremely convenient! This is my favorite company. Since we speak Italian, the process was even quicker.
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Harlan Law
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Satisfied. They promote insurance but don’t enforce it, just mention it.
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Adolph Julius
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Satisfied
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Betsy Butler
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Pretty good
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Gladys Sainsbury
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Quite satisfied
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Leonard Christy
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Thrifty is quite efficient in their car rental process. It seems like everything is well organized, and there’s nothing particularly remarkable, but everything is under control.
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Regan Moore
Milan
2 /10 Poor
Reviewed: Tuesday, November 11, 2025
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Todd Southey
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Very convenient
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Christ Austen
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Very satisfied.
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Yetta Twain
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Friendly service with detailed explanations.
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Genevieve
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
The service was enthusiastic and the explanation was detailed.
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Pandora Harte
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Very satisfied. The pickup process was quick, and existing scratches on the vehicle were clearly marked.
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Allen Bertram
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Hertz, being a large company, generally provides good service at their locations. At 9 AM, there was no queue, and there were two staff members available. Although they tried to upsell insurance, you can simply decline it. They were able to fulfill my booking requests, and the staff spoke decent English. I originally booked a Fiat 500 manual, but they didn't have the car available. They first asked if I wanted to upgrade to a Fiat 500 automatic for a fee, which I declined. Eventually, they upgraded me to a compact SUV from a brand I hadn't heard of, DR., which upon research turned out to be a rebadged Chery Tiggo. Considering that I would be driving mostly in the Swiss countryside, the higher ground clearance was acceptable. The car had over 40,000 kilometers on it but was in good, clean condition. If I had been driving mainly in Italy, I would have rejected it due to the challenges of parking a vehicle of that size in urban areas.
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Beryl Wollaston
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Smooth process.
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Hunter Pollitt
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Satisfied
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Gavin Dora
Milan
6 /10 Average
Reviewed: Tuesday, November 11, 2025
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Omar Eipstein
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Satisfied
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Vincent Cocker
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Very good.
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Douglas Bunyan
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
I arrived at the store at 8 a.m., waited in line for 40-50 minutes. There were only two counters, and the processing speed was very slow. The service attitude was acceptable. They tried to upsell and automatically added a refueling service fee to the bill, saying it would be refunded upon returning the car with a full tank. They gave me a Toyota Yaris with 4500 km mileage. Overall, the vehicle condition was good.
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Tracy Jeremy
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Satisfied
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Eileen Doherty
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Pretty good. The car pickup, return, and deposit refund were all very quick.
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Ira Julia
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
We may have arrived early, so there were very few people in line. The process was completed very quickly. But remember, when renting a car abroad, always purchase full insurance, as rental companies make their profits primarily from it.
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Marcia McCarthy
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Straightforward and clear.
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Blake Morton
Milan
8 /10 Very good
Reviewed: Tuesday, November 11, 2025
They didn't have the Focus I wanted. At first, they gave me an MG4, which I declined. Then they offered a Jeep Avenger. I thought it was a sedan where I could hide luggage, but all the cars turned out to be hatchbacks. Thankfully, the trunk had a black cover so luggage inside wasn't visible from outside.
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Anonymous
Milan
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Hertz just hands you the keys without anyone checking the car condition with you, but they do email you detailed information about any scratches on the vehicle. Returning the car is easy too; you just drop the keys in the designated box at the drop-off location.
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