MILAN MALPENSA AIRPORT CAR RENTAL REVIEWS

Pretty good

The car was pretty new and really smooth to drive. Huge shoutout to the staff member who did the final check for us at Termini. When he saw the scratch on the rim from hitting the curb and just waved it off like it was nothing, he instantly became the most handsome man in all of Italy in my eyes. We didn’t get our full deposit back in the end though, probably because we returned the car late and the fuel was still about 100 km short of a full tank.

Small local rental company – if you’re hoping for a free upgrade, this isn’t the place, their lot only has cars in the same class. We booked a Tiguan (or similar) and even though there were several Tiguans still in the lot, they gave us a Hyundai Tucson instead, so I seriously doubt they pay attention to the exact model on the booking. That said, the car itself was almost brand new, a 2025 model with ACC, lane-keeping and other features, so it was great to drive on the highway. Before returning the car we spent €5 at a self-service wash just to rinse off the exterior, and even though we didn’t fill the tank all the way until it clicked, it was at about 92% and they still refunded the fuel deposit without any issues.

Extremely satisfied with the service.

It’s been less than a week since we returned the car and so far there haven’t been any hidden charges, which is a relief. Just a heads-up: when you land in Milan, leave plenty of extra time. Our booking was for 3:00 p.m., but we spent almost 3 hours queuing at immigration, so we arrived to pick up the car 2 hours late. They then told us we had to pay an extra €162 to switch to another vehicle.

Great service.

Very satisfied

Pretty good overall.

Pretty good overall.

Service was great, picking up and returning the car was super smooth and efficient.

Really good overall.

After they checked my booking details, the staff just briefly asked if I wanted any extra insurance, no hard selling at all. Then they handed me the keys and the pickup slip, explained the basics, and the whole process took barely ten minutes.

This was awesome! I got a BYD hybrid and a full tank took me about 1,200 km. With gas prices skyrocketing these days, that’s a total lifesaver!

Pretty good overall – really professional and efficient.

Really good overall – pickup was easy and the car was clean and comfortable.

Really good overall.

The staff were really patient and even took me out to the parking lot to show me the cars they recommended, just to make sure I picked something that actually fit my needs.

They first tried to give me a brand new Romeo, but when I said I needed to load a lot of stuff, they swapped it to a hybrid for me instead.

It was okay overall, just not the car model I really wanted.