was a bit disappointed at first that i got a different car than what i was expecting, but the car they gave was much better than what i booked and i enjoyed it.
Got a Kia Cerato with about 110k km on it over three years old, but it still drove really well. Loved that it had wireless CarPlay and was pretty fuel-efficient too. Staff at the pickup location were super nice—because I wasn’t familiar with the roads I returned the car about 30 minutes late, but they didn’t charge any extra. Really appreciate that!
Alamo was the first rental service after leaving the airport, making car pickup straightforward and convenient. The drop-off was at the same location. We opted for a full-tank fuel policy. The Wrangler felt a bit stiff but comes with four-wheel drive, perfect for exploring the Big Island. The reverse camera has guiding lines but requires manual setup.
Pickup and drop-off were smooth. They promoted insurance but didn’t pressure me to buy it. The car provided had some scratches but was in excellent condition. However, the deposit hasn’t been refunded even after 9 days!
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