Alamo, Geneva Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

MINI Cooper
Economy
US$ 36/day
Rent a car
- Collision Damage Waiver & TP
Volkswagen Golf
Compact
US$ 38/day
Rent a car
- Collision Damage Waiver & TP
Seat Arona
Small SUV
US$ 38/day
Rent a car
- Collision Damage Waiver & TP
Opel Mokka
Small SUV
US$ 38/day
Rent a car
- Collision Damage Waiver & TP
Volkswagen Polo
Economy
US$ 38/day
Rent a car
- Collision Damage Waiver & TP
Renault Captur
Small SUV
US$ 39/day
Rent a car
- Collision Damage Waiver & TP
Renault Megane
Compact
US$ 40/day
Rent a car
- Collision Damage Waiver & TP
- Peugeot 3008
  US$ 41/day
- Renault Kadjar
  US$ 44/day
- Jeep Compass
  US$ 46/day
Show other 35
Fold up
- Alamo Geneva Airport（Swiss Side）(GVA) Hyundai i40 Rental
  US$ 48/day
- Alamo Geneva Airport（Swiss Side）(GVA) Skoda Octavia Rental
  US$ 48/day
- Alamo Geneva Airport（Swiss Side）(GVA) Hyundai i40 Estate Rental
  US$ 55/day
- Alamo Geneva Airport（Swiss Side）(GVA) Opel Insignia Estate Rental
  US$ 55/day
- Alamo Geneva Airport（Swiss Side）(GVA) Peugeot 508 Estate Rental
  US$ 57/day
- Alamo Geneva Airport（Swiss Side）(GVA) Volkswagen Passat Estate Rental
  US$ 57/day
- Alamo Geneva Airport（Swiss Side）(GVA) Ford Mondeo Estate Rental
  US$ 57/day
- Alamo Geneva Airport（Swiss Side）(GVA) Mazda CX-5 Rental
  US$ 58/day
- Alamo Geneva Airport（Swiss Side）(GVA) Volkswagen Passat Rental
  US$ 58/day
- Alamo Geneva Airport（Swiss Side）(GVA) BMW 3 Series Estate Rental
  US$ 64/day
- Alamo Geneva Airport（Swiss Side）(GVA) BMW X3 Rental
  US$ 78/day
- Alamo Geneva Airport（Swiss Side）(GVA) Volvo XC60 Rental
  US$ 79/day
- Alamo Geneva Airport（Swiss Side）(GVA) Renault Scenic Rental
  US$ 83/day
- Alamo Geneva Airport（Swiss Side）(GVA) Renault Espace Rental
  US$ 134/day

Alamo - Geneva Airport Information, Car Rental Instructions & Policies

Address

GENEVA AIRPORT, LE GRAND-SACONNEX, 1218, CH

Telephone

+41848445522

Pick-up Instructions

The Alamo - Geneva Airport car rental location is in terminal

You can walk to the counter of Alamo - Geneva Airport car rental.

After arriving, remain on Swiss side of airport and follow signs to on site rental cars counter. After leaving with contract in hand, exit the building and take the rental car shuttle to the P51 car park and proceed to the kiosk to complete the contract.

Drop-off Instructions

Please follow the Car Rental Return sign to P51 parking. Once enter P51 gate, keep right and enter through the gate with car rental companies logos. GPS address: Geneva Airport (SWISS SIDE) parking P51, 1215 Meyrin, Switzerland. Google map link: https://maps.app.goo.gl/39PfDtqquw5cE5bYA

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:30 -23:30	06:30 -23:30	06:30 -23:30	06:30 -23:30	06:30 -23:30	06:30 -23:30	06:30 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Hungary, Luxembourg, Austria, Greece, Germany, Italy, Norway, Czech Republic, Slovakia, Slovenia, Belgium, France, Poland, Sweden, Netherlands, Portugal, Spain, Bulgaria, Cyprus, Denmark, Estonia, Finland, Ireland, Latvia, Lithuania, Malta, Romania, United Kingdom, Croatia, Liechtenstein

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Belarus, Bosnia and Herzegovina, Moldova, Montenegro, North Macedonia, Russia, Turkey, Ukraine, Kosovo

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-5000 for other car models.

CHF 1500 for Volvo Xc60,

CHF 1500 for Fiat 500 X Or Similar,

CHF 1500-5000 for Opel Astra,Ford Kuga,Ford Mondeo-4wd,

CHF 1500 for Volkswagen Golf Vii,Renault Captur,

CHF 1500 for Kia Rio,

CHF 1500 for Fiat Mobi,

CHF 1500 for Mg 3,

CHF 1500 for Volkswagen Golf Vii,

CHF 1500 for Opel Astra,

CHF 1500 for Peugeot 308,

CHF 1500 for Kia Ceed Estate,

CHF 1500 for Vw T-roc Aut. Cabrio,

CHF 1500 for Peugeot 2008 At,

CHF 1500 for Mercedes Classe A Automatique,

CHF 1500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

CHF 1500 for Skoda Octavia,

CHF 1500 for Ford Kuga,

CHF 1500 for Volkswgen Touran,

CHF 3000 for Subaru Outback,

CHF 3000 for Volkswagen Passat,

CHF 3000 for Ford Kuga,

CHF 3000 for Volkswagen T6 Kombi,

CHF 3000 for Toyota Corolla,

CHF 3000 for Kia Carnival,

CHF 3000 for Kia Sorento,

CHF 3000 for Volvo V60 Matic,

CHF 3000 for Mercedes-benz Classe C,

CHF 3000 for Toyota Hiace,

CHF 3000 for Bmw 7er W/ Gps,

CHF 3000 for Chevrolet Suburban,

CHF 3000 for Peugeot 206 Van,

CHF 1500 for Mercedes A Class,

CHF 1500 for Audi Q3,

CHF 1500 for Renault Kadjar Matic,

CHF 1500 for Fiat 500x-4wd,

CHF 1500 for Kia Niro Electric,

CHF 3000 for Skoda Superb-4wd,

CHF 1500 for Mini Cooper Automatic O Similar,

CHF 3000 for Skoda Octavia,

CHF 3000 for Volvo Xc90--4wd,

CHF 3000 for Mercedes Benz V-class,

CHF 3000 for V90 Cc Awd-4wd,

CHF 3000 for Mercedes-benz Cla 250 Sw-4wd,

CHF 3000 for Ford Mondeo-4wd,

CHF 1500 for Renault Captur,

CHF 1500 for Peugeot 3008 Automatic 4x4 Or Similar,

CHF 1500 for Vw T-roc,

CHF 1500 for Volkswagen T-cross,

CHF 3000 for Mercedes E-class Convertible,

CHF 3000 for Tesla Model X,

CHF 3000 for Tesla Model 3,

CHF 1500 for Citren Ec4 Electric Automatic,,

CHF 1500 for Mitsubishi Pajero Sport,

CHF 1500 for Kia Sportage 4x4-4wd,

CHF 3000 for Bmw Ix3,

CHF 1500 for Opel Astra,Volkswagen Golf Vii,Peugeot 2008 At,Fiat 500x-4wd,Volkswagen T-cross,Kia Niro Electric,Fiat 500 X Or Similar,Renault Captur,Vw T-roc Aut. Cabrio,Peugeot 308,Kia Ceed Estate,Citren Ec4 Electric Automatic,,Mercedes A Class,Audi Q3,Mg 3,Fiat Mobi,Mitsubishi Pajero Sport,Mini Cooper Automatic O Similar,Peugeot 308, Hyundai I30 Automatic Or Similar,Mercedes Classe A Automatique,Ford Kuga,Peugeot 3008 Automatic 4x4 Or Similar,Vw T-roc,Renault Kadjar Matic,Volkswgen Touran,Skoda Octavia,Skoda Octavia,Kia Rio,Volvo Xc60,Kia Sportage 4x4-4wd,

CHF 3000 for Toyota Corolla,Kia Sorento,Bmw Ix3,Kia Carnival,Volvo V60 Matic,Skoda Superb-4wd,Skoda Octavia,Peugeot 206 Van,Volvo Xc90--4wd,Mercedes E-class Convertible,Mercedes Benz V-class,V90 Cc Awd-4wd,Bmw 7er W/ Gps,Tesla Model X,Mercedes-benz Classe C,Chevrolet Suburban,Toyota Hiace,Mercedes-benz Cla 250 Sw-4wd,Volkswagen Passat,Ford Kuga,Volkswagen T6 Kombi,Subaru Outback,Ford Mondeo-4wd,Tesla Model 3,Bmw X5,

Theft Insurance Excess differs by car model:

CHF 1500 for Volvo Xc60,

CHF 1500 for Fiat 500 X Or Similar,

CHF 1500-5000 for other car models.

CHF 1500-5000 for Opel Astra,Ford Kuga,Ford Mondeo-4wd,

CHF 1500 for Volkswagen Golf Vii,Renault Captur,

CHF 1500 for Kia Rio,

CHF 1500 for Fiat Mobi,

CHF 1500 for Mg 3,

CHF 1500 for Volkswagen Golf Vii,

CHF 1500 for Opel Astra,

CHF 1500 for Peugeot 308,

CHF 1500 for Kia Ceed Estate,

CHF 1500 for Vw T-roc Aut. Cabrio,

CHF 1500 for Peugeot 2008 At,

CHF 1500 for Mercedes Classe A Automatique,

CHF 1500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

CHF 1500 for Skoda Octavia,

CHF 1500 for Ford Kuga,

CHF 1500 for Volkswgen Touran,

CHF 3000 for Subaru Outback,

CHF 3000 for Volkswagen Passat,

CHF 3000 for Ford Kuga,

CHF 3000 for Volkswagen T6 Kombi,

CHF 3000 for Toyota Corolla,

CHF 3000 for Kia Carnival,

CHF 3000 for Kia Sorento,

CHF 3000 for Volvo V60 Matic,

CHF 3000 for Mercedes-benz Classe C,

CHF 3000 for Toyota Hiace,

CHF 3000 for Bmw 7er W/ Gps,

CHF 3000 for Chevrolet Suburban,

CHF 3000 for Peugeot 206 Van,

CHF 1500 for Mercedes A Class,

CHF 1500 for Audi Q3,

CHF 1500 for Renault Kadjar Matic,

CHF 1500 for Fiat 500x-4wd,

CHF 1500 for Kia Niro Electric,

CHF 3000 for Skoda Superb-4wd,

CHF 1500 for Mini Cooper Automatic O Similar,

CHF 3000 for Skoda Octavia,

CHF 3000 for Volvo Xc90--4wd,

CHF 3000 for Mercedes Benz V-class,

CHF 3000 for V90 Cc Awd-4wd,

CHF 3000 for Mercedes-benz Cla 250 Sw-4wd,

CHF 3000 for Ford Mondeo-4wd,

CHF 1500 for Renault Captur,

CHF 1500 for Peugeot 3008 Automatic 4x4 Or Similar,

CHF 1500 for Vw T-roc,

CHF 1500 for Volkswagen T-cross,

CHF 3000 for Mercedes E-class Convertible,

CHF 3000 for Tesla Model X,

CHF 3000 for Tesla Model 3,

CHF 1500 for Citren Ec4 Electric Automatic,,

CHF 1500 for Mitsubishi Pajero Sport,

CHF 1500 for Kia Sportage 4x4-4wd,

CHF 3000 for Bmw Ix3,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Geneva Airport（Swiss Side）

Railway Stations

1.9 mi from Gare De Geneve-Secheron

Other Landmarks

2.7 mi from Bains Des Paquis

3.1 mi from Waterfountain

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 46.229679 6.106683

Guest Reviews

Total points： 8.7 / 10 Very good

Vehicle condition: 5.6
Vehicle cleanliness: 4.6
Spaciousness: 4.4
Counter staff: 5.3
Pick-up location: 4.2
Drop-off location: 4.2
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

D.Potts
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Like: Great service and great car (Audi A4)
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Anonymous
Geneva
6.7 /10 Average
Reviewed: Saturday, May 3, 2025
The queue at arrival/pick-up was almost an hour because the Alamo desk only had one member of staff on it. We agreed to an upgrade but were only told about the net cost. We were not advised of the taxes and additional charges.
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Anonymous
Geneva
7 /10 Good
Reviewed: Saturday, May 3, 2025
Longest queues at Geneva airport. Car seat straps all tangled and staff couldn’t help for ‘safety reasons’. Took over 30 mins just to sort that out All car hire is in a busy multi storey car park with no space and no toilets
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S.Mosley
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
I explained I'd booked a manual car and they said unfortunately they only had automatics....i was offered a 'mini' manual but that would have been to small!!
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Anonymous
Geneva
7.3 /10 Good
Reviewed: Saturday, May 3, 2025
Car needs to be cleaned before handed to the customer
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m.rosenfield
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Great experience..clean new car
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M.Ellis
Geneva
9.7 /10 Excellent
Reviewed: Saturday, May 3, 2025
The car was good. it was difficult to get a working child car seat
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R.Williams
Geneva
9 /10 Excellent
Reviewed: Saturday, May 3, 2025
Staff fine, rental desk easy to find. Quicker to walk, which we did, to the car location.
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R.Gudelis
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Car was great
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Paul
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Good
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Laurent
Geneva
6.3 /10 Average
Reviewed: Saturday, May 3, 2025
The car was in really poor condition. Marks everywhere. That a shame to rent a car like this!!!
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Short wait on the line to finish paperworks, but everything went smoothly from pick up to drop off. Good customer service.
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Great
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Great service, very pleasant staff, especially to nice to the children.
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Great
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F.Silhanek
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
We got this small Skoda SUV and we’ve been very happy with it
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R.Ismail
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very good
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J.Richards
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
Over 2 weeks later and i am still waiting on my deposit being returned. i sent them an email 3 days ago but have not heard back even though they said they would reply in 24 hours
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d.taylor
Geneva
8.7 /10 Very good
Reviewed: Saturday, May 3, 2025
the car was upgraded at no extra charge, and the counter staff were were polite
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Elvin Leck
Geneva
9 /10 Excellent
Reviewed: Saturday, May 3, 2025
What I liked: I like the service provided by Ms Rim Rebai at the Alamo counter at Geneva airport for the followings: 1. Considerate to check with me if I have already had my own accident insurance, I need not buy additional policy from Alamo. 2. Offered me a new Hyundai Tucson from a Seat Arona as it was not available on-line yet without having to sound pushy. 3. Offered me her work email contact in case I could not get through the emergency contact to address my concern. 4. She was even able to help me with my SIM card issue by referring me to the Lycamobile kiosk within the airport when I had a connection problem. 5. The new SUV has many safety features and is amazingly easy to drive. It provided me and my family members a safe ride for our 18-days trip in Switzerland and France. I am glad I chose this upgrade. What I did not like about: 1. The new car did not have an English language manual. The staff at carpark P51 also could not locate the English version but he was helpful to help me with my queries about some new operating features with the car. 2. The car did not have floor mats which made cleaning difficult upon returning. 3. I had a punctured tyre at Obergoms on the 19 Nov 2022 but had problems contacting Alamo Tel. number +410848445522 and +410800440066 from 1129hrs to 1218hrs. It was only when I tried the email given by the counter staff that my call for help was received and arrangement for the roadside service made. 4. There was a minor miscommunication between Alamo and the roadside service provider with my contact number. Either Alamo had given a wrong contact number, or the service provider took down the number wrongly which resulted in much delay to the car tyre repair. I had to reschedule my itinerary for that day.
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Stutts
Geneva
9.7 /10 Excellent
Reviewed: Saturday, May 3, 2025
Excellent service, free upgrade and contactless drop off. All very good.
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S.Schiff
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Everything was quick (pick-up and drop-off) and without a single problem
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Busyworkingmum
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
We didn't realise we had to check in at the desk in the airport first of all, as in Spain when there is a shuttle bus you normally don't need to check in at the airport. We just got the shuttle back and checked in at the airport. We will know next time! Staff were very friendly and efficient, we got a free upgrade and the car was outstanding for our family journey to the mountains in France. They were also very helpful when my husband and child left items in the car and we got them back. We also got a phone call a few days in to check all was OK with the car.
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Jeremy
Geneva
8.7 /10 Very good
Reviewed: Saturday, May 3, 2025
The Jeep I booked was not available so they offered a BMW 1 series instead. The car was a good drive
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Abbott Nahum
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Picked up two brand new Benz Vito cars from the airport with friends, no issues at all. The paperwork and car pickup process were quick, and there's a shuttle from the counter to the parking lot every 10 minutes. The pickup and return procedures were explained in detail, and no language issues as everything was communicated in English. Upon returning the car, there were some scratches on the rims and we were informed there would be compensation. They said the damage department would assess and deduct the cost from the credit card used for the reservation, and send the detailed bill to the provided email. It took about 7 business days to receive the charge information, which was split into two transactions. However, even after returning to my home country, I hadn't received the detailed email from the rental company and had to request it myself. This was a bit unsatisfactory.
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August Bessemer
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Extremely satisfied
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Angelo Woolf
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
The Europeans are generally quite friendly, and Switzerland, being a country with a well-developed service industry, had good reception.
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Lucy Sweet
Geneva
6 /10 Average
Reviewed: Saturday, May 3, 2025
Service coordination
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Len Carter
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
Everything was satisfactory except the extremely slow claims process, it took almost 3 months!
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Roderick Crofts
Geneva
4 /10 Average
Reviewed: Saturday, May 3, 2025
The hotline is hard to reach, and when you do, they speak French, which is very inconvenient. Better to go with a larger company.
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Nicola Billy
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
A very reliable car rental company
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Ferdinand Bart
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Excellent service, the car recommended by the counter staff was very new, easy to handle, and extremely fuel-efficient.
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Griselda Eddie
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
This was my first time renting a car abroad and I am very satisfied.
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Joanne Spencer
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Fast service, no extra charges.
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McLarens
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Geneva airport car rental is pretty easy inc with Alamo
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Great
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Todd Southey
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Acceptable
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Beck Maggie
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
Alamo and Enterprise share the same counter, resulting in very long wait times. Cars cannot be picked up early. Next time I'll choose Europcar.
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J.amin
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Les personnes au telephone n ont aucune idee du deroulement a l aeroport
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J.RYU
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
연료를 사전에 구입하였는데, 다쓰고 초과분에 대하연 환불을 안해 주었음
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A.Webster
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Solid
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Anonymous
Geneva
9 /10 Excellent
Reviewed: Saturday, May 3, 2025
The car was a little bigger than ordered. The only small complain is that we arrived half an hour earlier and the car was not ready then, we had to wait.
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Anonymous
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Booked as "Golf or equivalent". Dacia Duster supplied. No problems
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Dempsey Aled(k)
Geneva
8 /10 Very good
Reviewed: Saturday, May 3, 2025
Pretty good.
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V.Lev
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
The car was absolutely new and good, service very nice. Thanks!
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Sigrid Luke
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Good.
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Emmanuel Field
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
The car is great to drive, has CarPlay, and a rearview camera.
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Clarence Yerkes
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very good
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Cornelia Palmer
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Satisfied
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Penny DuBois
Geneva
2 /10 Poor
Reviewed: Saturday, May 3, 2025
Over a month after returning the car, an additional 50 CHF was charged to my credit card. The vehicle was only used within Switzerland and did not cross any borders, so this fee shouldn't apply. It feels like an extra charge, and I hope other users take note.
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Bowen Carroll
Geneva
10 /10 Excellent
Reviewed: Saturday, May 3, 2025
Very good, hardly any waiting time, and the staff processed everything very quickly.
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Tyrone Kelsen
Geneva
2 /10 Poor
Reviewed: Saturday, May 3, 2025
I specifically chose this company for the Mini Cooper model, but it turned out to just be a gimmick. They didn't inform me during the rental process that the car would be swapped for a different model. I only found out at pickup that it was replaced with a Peugeot 208. These two cars have a price gap of nearly 100,000 RMB, yet they insisted it's the same type of car. When I inquired with the staff at the pickup location, they said the company only owns one or two Mini Coopers, which had already been given to other customers. Furthermore, the car pickup location required taking a shuttle from where the rental process was handled. Even if I wanted to change or upgrade the car, it would waste precious travel time. If you're looking for a Mini Cooper or Countryman, avoid this company.
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Justin Maugham
Geneva
6 /10 Average
Reviewed: Saturday, May 3, 2025
After the contract amount was confirmed, an extra charge of over 100 dollars was mysteriously deducted. Although the overcharge was refunded a few days later after I raised the issue with Zuzuche, the store never provided any explanation or apology. The experience was not great!
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Stacey
Geneva
2 /10 Poor
Reviewed: Saturday, May 3, 2025
The rear window of our rental car was smashed in Rome. We wanted to exchange the car in Rome, but the contact number provided by Alamo was not answered at all. We went directly to their airport rental location, but their staff said they couldn't handle this issue and told us to keep calling the number, leaving us hanging. We visited two airport rental locations, both with the same response. In the end, the problem remained unsolved, and we had to drive back to Geneva to return the car.
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