HAWAII - HAWAII ISLAND CAR RENTAL REVIEWS

予約より良いグレードの車を使うことができた

使い易い

The location is easy to find, and they efficiently replace the car if there are any issues.

Very close to KONA airport, with a shuttle service for easy pickup and drop-off.

Easy to find and pickup was super fast. No insurance upselling at all.

No upselling.

I originally thought I would get a Rubicon, but it turned out to be a white Sahara. The car was in great condition, although the interior was a bit dirty. There were two staff members—one was a chubby woman who seemed unfriendly based on her facial expression, so we approached the young man instead. He didn't try to upsell insurance and even helped us with our luggage after completing the paperwork. He was incredibly kind, so we tipped him to show our appreciation. Of course, tipping is not usually required when picking up a car, but this gentleman truly went above and beyond.

Simple and efficient, no unnecessary delays.

It was alright, nothing special in terms of service. Unlike in Maui, where I got a free upgrade to a better vehicle.

Hertz is a well-known brand with affordable prices and much better service compared to smaller companies.

Satisfactory

Good

Satisfied.

Very good.

Very satisfied.

Good value for money and quick pick-up process.

Picking up and returning the car went very smoothly.

Very good, they provided a new car.

Efficient.