KONA AIRPORT CAR RENTAL REVIEWS

Great experience, without a rental car it's almost impossible to explore the island.

予想以上に借りる時間を要した

Very satisfied, Hertz has always been an industry benchmark.

The process was smooth with no additional services. All cars were parked there, allowing me to pick one myself. Five-star review!

Pretty good.

Extremely satisfied

The pickup and return procedures are straightforward.

Very satisfied!

I rented twice, and it's best to return the car at a whole-hour time (e.g., if you pick up the car at 9:48, it’s better to select 9:30 for return). Otherwise, you won’t be able to extend the rental on the website, and the system will show an error. If you're chasing something urgent like volcanic eruptions, extensions are very common. Returning the car and then renting again from Hilo can be exhausting. Overall, the process is quite convenient, and I didn't encounter any major issues. The price for this small sedan is unbeatable in Hawaii. However, there are some differences in the models—my first rental, a Forte, was much better than the second one, a Versa (the Versa didn’t even have proper CarPlay). The cars are assigned by the staff, so I’m not sure if it's possible to request a specific model or offer a small tip. There's no need for a large four-wheel drive vehicle unless you're heading to the observatory. If you are, you could consider carpooling with some kind-hearted people—there are plenty of kind-hearted people around.

Very quick and nice

The staff at the store provided good service. The only dissatisfaction was paying more for a 2-door Jeep, but ultimately the company gave us a 4-door version.

Overall satisfied, I give it 90 points.

Aside from the car's interior being a bit dirty (still within acceptable limits), everything else was excellent. I chose Alamo's self-service kiosk for car rental, where a staff member was very enthusiastic and helpful. The process was convenient, and incidents were handled promptly. Both QEEQ and Alamo responded quickly. I will choose QEEQ and Alamo again next time.

Very satisfied, convenient and quick.

Overall process was very smooth and quick, with no hidden fees or surprises. You simply pick up the car and return it without any hassle.

This was my first car rental experience, and it went very smoothly. There were no hidden charges or extra deductions. Both pickup and drop-off were very convenient.

Quick process without upselling, good vehicle condition, 10 minutes for pickup, 1 minute for drop-off.

It was acceptable. However, I had to wait in line for half an hour to complete the paperwork, and then it took another hour for them to bring my car over, which was quite slow.

Satisfied

Very satisfied