The service was excellent this time. I forgot to leave the lock in the car while on my way to the airport. When I realized it, I handed it to the driver who took me to the airport. He said he could deliver it to the company for me. I really appreciated this great service.
Our English is not very good, but the front desk staff was very friendly and helped us complete all the rental procedures. Their attitude was excellent, and this company is trustworthy.
The staff at the front desk were very patient and friendly. The vehicle was overall clean, well-prepared, and had low mileage. We initially booked a Camry, but they upgraded us to a 7-seater Chevy Traverse after noticing we had a lot of luggage.
The car had a severe lack of power and stalled during the trip, posing safety concerns. Most of the journey was through small towns, and the airport branch did not have enough vehicles for a replacement. It was a nerve-wracking experience throughout the trip.
Make sure to check if the fuel tank is full when picking up the car. Mine wasn't full, so I informed them, which meant I didn't need to refill it completely when returning the car.
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