CENTAURO CAR RENTAL REVIEWS IN ITALY

Excellent service. The car was spacious, exactly the model I booked, very convenient and in good condition.

We picked up the car near Gate 17 in the departure hall. It was a yellow car and very easy to spot. I made a phone call, but it was in Italian, which I couldn't understand. Fortunately, the yellow car arrived quickly, and we only waited for 10 minutes. During pickup, they tried to sell us insurance, but I declined, and there was no issue. The car was very clean and worked perfectly. We had booked a Ford, but were given a Citroën instead.

Great! The car is in good condition, with 9,782 kilometers, and I got an actual Nissan JUKE!

The car provided was an Opel Corsa, which was very fuel-efficient. There were significant scratches on the front and rear doors on the right side, but they did not affect functionality. The counter staff was extremely friendly and patient, providing detailed instructions. After being given the car key, I went to the parking lot to find the car myself. One issue worth mentioning is that the car condition report noted damage on the front and rear doors on the right side when I picked it up. As I was alone, I didn't check the wheels carefully. Fortunately, the video I recorded captured two large scratches on the two rims (why hadn't the rental company identified this earlier?). When returning the car, the staff requested proof of the wheel condition at the time of pickup. Luckily, I had the video evidence, so no compensation was needed. For vehicles with existing damage, make sure to inspect more carefully and take photos of every part as documentation.

Pretty good overall.

Pickup and return were very convenient and quick, the service was excellent.

The car was pretty new and really smooth to drive. Huge shoutout to the staff member who did the final check for us at Termini. When he saw the scratch on the rim from hitting the curb and just waved it off like it was nothing, he instantly became the most handsome man in all of Italy in my eyes. We didn’t get our full deposit back in the end though, probably because we returned the car late and the fuel was still about 100 km short of a full tank.

It's okay, but the car was not the one I reserved. The car is relatively new.

Small local rental company – if you’re hoping for a free upgrade, this isn’t the place, their lot only has cars in the same class. We booked a Tiguan (or similar) and even though there were several Tiguans still in the lot, they gave us a Hyundai Tucson instead, so I seriously doubt they pay attention to the exact model on the booking. That said, the car itself was almost brand new, a 2025 model with ACC, lane-keeping and other features, so it was great to drive on the highway. Before returning the car we spent €5 at a self-service wash just to rinse off the exterior, and even though we didn’t fill the tank all the way until it clicked, it was at about 92% and they still refunded the fuel deposit without any issues.

Absolutely perfect.

Overall very satisfied. I was initially worried that the insurance purchased through Piggy Car might face complications, but there were no issues at all.

Everything was great except the slow process of picking up the car.

It's best to call the rental company after reaching the airport shuttle drop-off point. They do have promotional services, but you can decline them. Returning the car was very quick. Overall, it's pretty good!

We booked more than a month in advance and rented a car that could seat three people and fit three 24-inch suitcases. However, we were given an Opel hatchback, and the trunk could only fit one large suitcase. Putting suitcases on the back seat was unsafe, and it also cramped the space for the backseat passengers. We firmly argued with the staff at the store and eventually got a larger car, but we had to wait for two hours, which wasted a lot of our time and resulted in us arriving at the hotel almost at 12:30 AM. Worried about disputes when returning the car, we purchased full insurance at the store for three days at €102. The return process went smoothly later. Make sure to take video recordings when picking up and returning the car.

Picked the car up in the afternoon. They didn’t have the manual I booked, so they upgraded me to a brand‑new red Panda with full automatic, and it was super easy to drive. None of those hidden charges people talk about either. When I returned the car they basically just took a quick look and that was it – really fast and hassle‑free. The fuel deposit was refunded the next day, and it doesn’t feel like they touched the main deposit at all because nothing even showed up on my bill. When they talk to you about buying insurance at pickup, it’s just part of their process, not something they’re forcing you to buy. The ladies handling pickup and drop‑off were really nice. I’ll definitely use this company again.

Super satisfied, everything went really smoothly—and I was pleasantly surprised to get a nearly brand-new car with only about 11 km on it.