Overall, the service was pretty good. However, the car was not ideal; it was covered in scratches and dents, and taking photos of all the damage was almost impossible. It was an old car with 80,000 kilometers on it. When renting, I informed them that I had already purchased full coverage from QEEQ, and while their attitude cooled immediately, they didn't push additional insurance. During pickup, I saw several cars in the parking lot with smashed windows, which made me quite anxious. Wherever I parked, I made sure to clear the car of all belongings, fearing break-ins. When returning the car, the staff thoroughly inspected for damages using a tablet that showed the vehicle's previous condition. Since there were no new damages, everything was fine with no issues. My worries were eased a bit, though I'm still waiting to see if there will be any traffic fines later. I suggest QEEQ remind customers renting cars abroad to bring a phone mount. I forgot mine this time, and it was extremely inconvenient.

The attitude was very poor because I didn't buy insurance.

When returning the car, I was charged 250 euros for a minor scratch that I couldn't prove existed before pick-up. The staff didn't inspect the vehicle with me when I picked it up.

Unethical company. They forced an extra charge of 68 euros during pick-up and unfairly charged 290 euros for scratches during drop-off. Be very cautious if you don't purchase extra insurance.

All-round fantastic!

Smooth & Easy!