LEASYS CAR RENTAL REVIEWS IN ITALY

Waited over 1-1/2 hours to pick up car But staff was very polite and courteous

Everything was great including price drop protector

Very good

차량 반납 후 렌트카 회사에서 유류대에 대한 청구서가 왔습니다. 반납할때 반납 처리 직원에게 픽업,반납 사진을 보여 주었는데 청구비용이 많다고 생각 됩니다.확인부탁드립니다.그리고 보증금 결제한거에 대한 정리 확인부탁드려요.관련 사진보내겠습니다.

빠르고 정확한 처리에 감사드리고 애우 만족하고 있습니다.감사합니다.

The car was only filled to 50%. I left it filled up.

The car had never been clean, the staff was rude and just wanted extra money for everything, as it stands I will be letting every person I know to never use this company.

Just had a credit card bill with additional £103 charge against my booking without explanation from car hire company - not happy. Would not use Leasy’s again. Will have to spend time to challenge through my credit card company

Counter staff was extremely helpful and efficient. I was in and out in not more than 5 minutes. Mary Anne was the one who attended to me and she was exceptional, nothing short of excellent. The way she helped me in completing the formalities quickly was stellar. I loved their service.

Brilliant booking experience and very easy to use, not to mention very quick.

good company

Easy

The pick up and drop off process was very smooth with good customer care from the staff, no trying to sell additional products etc. A very pleasant experience with Leasys.

I have just realised that I left my Apple airpods in the car when I dropped the car off. I have not been able to contact your Rome airport office to check if they have been found.

Platform was perfect for me

Car was bit smaller than expected (4 door panda) but clean and new

Why does it always log me out?????

I had to wait almost one hour to get the car. There were two people serving the customers. At one point there was only one person at the counter. When I arrived I was second in line to be served and it took forever. Not a pleasant experience after a long trip! i must say that the return process was a breeze! fast and efficient!

Brand new Fiat 500. No Line. Efficient check out/in service. They offer longer term rental for which I will take advantage next summer!

Easy to book, showing many competitive offers.

waited 2 hours 10 minutes in que to collect the car. rude unhelpful staff.guy who gave me the car showed a plastic bit missing from bumper and a scratch on front wing. he said we know about these so don't worry. we waited 20 minutes for someone to accept the car when we came back. they then said the damage wasn't already there as they had no knowledge of it. I said speak to the guy who gave me the car, but he wasn't working that day. total shambles, would never ever use leasys again and if you use this sort of crap outfit I wouldn't use queen either

Not at all. It was one of the worst car rental experience. Our family of 5 with a child and 2 seniors were sent walking in the rain for almost 1 km to a garage to find out that the car we booked was not available. They gave us an alfa Romeo mid size sedan when we had booked an alfa Romeo SUV. Our luggage did not fit in it. Then we started arguing with them. After a long time, they gave us a Kia sportiva which I was trying to explain to them is not an alfa Romeo. I expected at least an apology but all we got.is.a.shrug of shoulders. They said we should.take up thematter with the broker who booked the car.

Booked model not available, we was upgraded to a Jeep Renegade luckily to fit all luggage. Nice staff, good rental experience.

The service was good and the process was simple. However, they were picky about the credit card, which was annoying. The price was relatively cheap though.