No upselling, received a quick pass email in advance, directly picked up the car at the store, and was informed about some precautions. Italian highways are divided into yellow, white, and blue lanes. Yellow corresponds to domestic ETC, white for cash, and blue for card payments. First, take a ticket at the entry point, then insert it into the toll machine at the exit and pay the amount displayed. It's quite convenient!

There was an Audi A3 in the garage, but they insisted on giving me a Citroen C3. How can that be the same? Moreover, they charged €71.54 and I still don't know if I can get it back. I returned the car with a full tank of fuel.

Completely failed to solve the problem. This platform is unnecessary, causes information asymmetry, and is virtually useless. Your orders are worthless!

Very satisfied. The rental procedure at the airport counter was very convenient. The provided FIAT BRAVO was almost brand new and had great handling.

We had to wait for 2 hours when picking up the car, it was unbearable. The store's efficiency is too low. We booked for a noon pickup at 12, but only got the car after 2 PM.