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Decent enough city car, helpful staff, but Ancona train station pick-up location difficult to find.

Reviewed: Wed, Jul 20, 2022
About AVIS: 8.0 /10
I think that cars with automatic transmissions should be more commonly available for the same price. I get it, Italians like manual transmissions, but not all of your foreign customers do. Please, Avis, use better, larger signs to mark your office at Ancona train station. I selected a VW UP or similar, got a Fiat Panda FWD. The Panda is a decent enough city car, easy to drive and park and so on. However, it is comically underpowered for hills and highways, even with only me and my bags in it. Great fuel economy though.
Mini | Volkswagen up or similar

Relevant Reviews on AVIS in Italy

Augustine Windsor

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Reviewed: Sun, Mar 3, 2024
About AVIS: 10.0 /10
The Avis branches at Rome Airport in Italy and Madrid Airport in Spain provided excellent service. The staff were enthusiastic and attentive, the pick-up and drop-off process was convenient and quick, and there were no hidden charges. Overall, it was a very pleasant experience. Five stars!
About QEEQ: 10.0 /10

Lionel Johnson

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Reviewed: Fri, Nov 15, 2019
About AVIS: 2.0 /10
Picked up the car at AVIS in Milan Train Station and was told a deposit was required. Ended up being charged 850 Euros more for a 14-day rental. Prepaid 10,500 RMB before the rental and eventually was charged 2,200 Euros and over 17,000 RMB. This is outrageous and I strongly protest. Additionally, the originally booked SUV was replaced with a VW CC sports car. No refund was given for the price difference. I request assistance from the rental company to resolve this matter.

Aurora Kell(e)y

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Reviewed: Wed, Apr 19, 2017
About AVIS: 2.0 /10
They promised one model but gave me a very poor one instead. The staff were arrogant and unreasonable. I will never rent from them again.

Cynthia Camp

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Reviewed: Mon, Aug 4, 2014
About AVIS: 6.0 /10
Attitude is average, service is average, phone calls are not answered, and the company prioritizes its own interests.

R.Fursov

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Medium SUV | Jeep Compass or similar
Reviewed: Tue, Apr 9, 2019
“The HORROR! CHEATING!”
About AVIS: 2.0 /10
Waiting in line for more than 45 minutes. An employee of Avis pretended not to see my reservation, and offered to pay 1348 euros in addition to 345 euros paid for Easyrentcars.com ahhh! It's cheating! I refused! The employee "looked carefully", found the reservation and offered to pay 845 euros in addition to 345 euros paid on Easyrentcars.com ahhh! Want pay attention! I have previously rented a car many times in Avis Verona airport, never had such problems! I'm terrified!

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