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Live chat Email us Service Code: 5029547169
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Not Satisfied!

Reviewed: Wed, Jan 15, 2020
About AVIS: 6.0 /10
My booking was for a Jeep Renegade or similar vehicle, which I paid extra to get. I was totally disappointed at hatchback Kia Stonic that was provided.
About QEEQ: 8.0 /10
It was evident that AVIS representatives were not happy with a third party booking. Not sure if will book through third party again.
Medium SUV | Jeep Renegade or similar

Relevant Reviews on AVIS in Italy

Roderick Crofts

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Reviewed: Wed, Apr 16, 2025
About AVIS: 6.0 /10
The waiting time in line was quite long.
About QEEQ: 8.0 /10

Burnell

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Reviewed: Fri, Oct 25, 2024
About AVIS: 10.0 /10
The overall service was excellent, and the pickup and drop-off process was very convenient.
About QEEQ: 8.0 /10

Cash Stevenson

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Reviewed: Fri, Jul 19, 2024
About AVIS: 6.0 /10
The vehicle was in very poor condition, full of scratches. Make sure to take photos as evidence. The service was also bad, especially at the pick-up location where the staff were very rude.
About QEEQ: 10.0 /10

Abigail Harrod

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Reviewed: Sun, Aug 5, 2018
About AVIS: 2.0 /10
The pick-up location was changed without prior notice. The new location was far away and required a light rail ride, which delayed us by over an hour.

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Medium SUV | Jeep Compass or similar
Reviewed: Tue, Sep 17, 2019
“Pick up and drop off with Avis was horrendous! Car ordered not available!”
About AVIS: 5.3 /10
Two and half hour wait in line for pick up. The car we booked was not available. The car allocated was too small. The drop off at Sorrento was also horrendous! Avis need to review their customer service

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