The service was excellent, no upselling or hidden charges. When returning the car, because the shuttle bus was about to leave, the staff even helped drive the car to the lot. Nice!
Very efficient and convenient, with clear instructions. Having rented cars abroad through QEEQ multiple times, this experience was just as smooth as always.
The service attitude was terrible. Since we didn't purchase insurance at the store (we had already bought full insurance through the rental platform), the staff kept complaining about us and tried to force us to buy insurance, delaying the pickup process. It took about 30 minutes to complete the pickup. The same staff handled the car return and was also very aggressive towards us. The whole trip was ruined because of this awful car rental experience.
After leaving the airport, you need to contact the branch to arrange a shuttle bus for pickup. The branch is located about 1.5 kilometers from the airport. Alternatively, you can wait at the airport pickup point as the shuttle buses operate continuously. Overall, the service was excellent, and they upgraded me to a larger vehicle.
Convenient pick-up and drop-off process, and the car was in good condition. Since there was no Yaris Cross available at pick-up, they replaced it with a Haval Chulian.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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