ADELAIDE AIRPORT CAR RENTAL REVIEWS

Very smooth process. They will ask if you need to purchase insurance. Just provide a driver's license translation and passport.

Good.

I booked a hybrid Toyota car, but they gave me a Hyundai gas car instead. The selection of rental locations is also quite limited.

When we arrived at the airport counter, we queued for almost an hour. The Indian staff there said the car we reserved needed to be transferred, and we were told to handle the process at the parking lot counter. Why did we waste an hour standing at the airport counter?! At the parking lot counter, the service was terrible. One staff member was chatting with another customer, and the overweight woman helping us was coughing continuously without wearing a mask or covering her mouth. Her attitude was also rude. Overall, the service was extremely disappointing.

The service was provided by Europcar, not Shouqi Car Rental. Overall, the process was smooth. Don't rely on Google Maps for navigation; follow the airport signs instead, it's easier to find.

Very satisfied with the seamless experience overall.

The reminders were clear and helpful.

Convenient and considerate

The staff at both the pick-up and drop-off locations were great. The procedures were handled quickly, and they answered questions diligently.

Excellent service.

It's a small company, but the service is pretty good, and the car is excellent.

Great car, my first ev hybrid so I liked it, one of the staff was a little abrupt but over all good

Happy with all booking process

The staff at the branch were very friendly and helpful.

After leaving the airport, you need to contact the branch to arrange a shuttle bus for pickup. The branch is located about 1.5 kilometers from the airport. Alternatively, you can wait at the airport pickup point as the shuttle buses operate continuously. Overall, the service was excellent, and they upgraded me to a larger vehicle.

No sales pitch, quick and convenient pick-up and drop-off.

Not bad, the attitude was very good, much better than Europcar. It's not that Europcar was terrible, but this experience was very smooth. No additional charges.

The waiting time was a bit long.

Very satisfied

Excellent

Very satisfied.