Overall good experience with the rental. Confusion about the extra option of automatic refill of the car. On the rental agreement I noticed (a bit late) that I had agreed to this option, which I had not agreed to upon pickup. As a result I did not fuel it up myself, (since I thought the rental company would do this) for which I had to pay an extra charge. This was not good and not clear and not agreed upon rental.
Our flight landed early and we got through baggage handling and passport control early which meant we were an hour early to pick up the rental. However thrifty would not let us pick up the car or even queue up until the time we had scheduled not even for an additional price. The car was there and ready so this seemed really odd
About QEEQ:10.0/10
Loved the price drop protector, you had to be quick but I did save a considerable amount
The car was brand new, exceptionally clean, easy to drive and we found the hire company easily after leaving the airport. We found the car very economical and perfect size for 2 people with a small amount of luggage. The only reservation we had was that in purchased full cover insurance to ensure we had zero excess upon damage and the counter person STILL tried to sell us further insurance?!
About QEEQ:9.0/10
Great idea to rebook and get a cheaper price right up to the day of hire pick up. We only saved £3 on this occasion but any saving is appreciated.
Thrifty in Toulouse was run through Hertz and they provided a more than satisfactory rental experience with a high spec. care. No issues at pick up or drop off. Would book through them again.
About QEEQ:10.0/10
Simple booking procedure with competitively priced cars.
I was advised at collection that there were a number of scratches on the car which I did not mind as I am always anxious when collecting a car in pristine condition. We tried to photograph the car before leaving the car park but it was too difficult in the sunlight to see all the scratches and dents. Whilst an email file was sent with all the photos it was too difficult to see on my phone-we only got to see it later in the day when we accessed our iPad. Service at help desk was speedy and friendly. We were offered additional insurance cover but we explained we had bought upgrade with the online booking and agent did not try and sell us more (as we experienced previously with other operators)
About QEEQ:10.0/10
Straightforward to use; there was a minor issue with collection instructions not being clear in booking confirmation email, but the online agent made a call on our behalf and confirmed precise details via email shortly afterwards
Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a
minimum 99 euro to the customer even if Hertz doesn’t fix it .
So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time .
Drop off was very smooth .
It seems like Sunday’s are always very busy for pick ups at the airport. But all rent a cars had about a 2 hour wait. Also coming for the other terminal and getting on and off the busy and thru a walkway that doesn’t fit carts is not fun. But everyone manages.
“overall a nice experience would deffinetly recommend thank you !”
About Thrifty:10.0/10
it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.
About QEEQ:10.0/10
I have been renting cars online for a long time and it was my first time to try. Your site is userfriendly and prices were quite nice. Thank you
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Robert Jagler
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