The place of pick up did confuse me on booking but other than that a great rental experience!

Overall good experience with the rental. Confusion about the extra option of automatic refill of the car. On the rental agreement I noticed (a bit late) that I had agreed to this option, which I had not agreed to upon pickup. As a result I did not fuel it up myself, (since I thought the rental company would do this) for which I had to pay an extra charge. This was not good and not clear and not agreed upon rental.

Very good and professional rental experience

It seems like Sunday’s are always very busy for pick ups at the airport. But all rent a cars had about a 2 hour wait. Also coming for the other terminal and getting on and off the busy and thru a walkway that doesn’t fit carts is not fun. But everyone manages.

Excellent a1

The counter staff was extremely helpful and friendly.

The staff appears constantly overwhelmed and the wait times are unacceptable (second time this year I rent from this location). There was a line snaking out the door to return vehicle and I had to use the key drop off else I would have missed my plane. They should invest in the same technology as other Hertz/Thifty locations where staff meets incoming cars with hand held device that checks customer out. Last time I picked up a car from this Hertz location it took over 45 minutes to get out! I will definitely make sure I rent from one of the other agencies next time I'm in BOD.

Worked like a charm, great value.

Voiture confortable et agréable à conduire

Facile à réserver et économique