Picking up the car took long because of some issues with previous customers. It would help if the other available staff could come to assist and not stay behind for what looked like administrative work. Now it took longer than needed. But, when we were helped, the person was very friendly and upgraded our car to a stationwagen, for free, when he saw our teenagers and luggage.

First time user, but very pleased with it. We returned earlier and your customer service was of great help here!!

Centauro refused to accept the insurance I purchased from Easyrentcars and charged an additional €66. They also charged an additional €25 for an optional fueling service which I didn't request or require! It really felt like a scam but they wouldn't release the car until I fulfilled these requirements.

it wasn't clear where to meet the shuttle bus on pick up, however I was very pleased with the collection staff, the queue was organised and not too long and the gentleman who served us was helpful, friendly and mainly didn't push the extras such as insurance etc like most car hire places do, a million times better than FireFly, made such a difference not to feel intimidated.

excellent price, and price drop indicator was useful

Car was in great shape, staff were friendly. Staff attempted insurance upsell at counter but I had purchased through Easyrentcars already online

Woman at counter said that only Fiat 500 is available, when I was trying to told her that we need a compact because we have bikes she said that only Dacia Sandero is availabe. It was downgrade and we were really disappointed.