Expensive for just a few days

Pretty good, communication went smoothly.

Staff was helpful but I had to wait 1 hour and 30 minutes before reaching the desk as there were about 8 people before and the procedure was taking 20 minutes per customer. Also I was told I was upgraded but the car was only 1.0, I was expecting a more powerful car.

everything smooth, will use it again

The car I ordered was an automatic SUV..... the car I was given was an automatic Fiat 500!!!!! Sicily by car didn't even own any automatic SUV cars!!!!!!! Service was appalling, waited 2.5 hours to collect the car in a massive queue as their process was highly inefficient, other car rental companies were serving people within 5 mins. It was obscene. I'm currently in contact with them to get a refund as I didn't get the car I paid for and they told me to "contact my intermediary" shocking service. I would give them 0 for customer service if I could.

Over the internet we make a reservation (completed): car Fiat 500 = 30€. When we came ob the airport we get Peugeot 108 and have to pay 85 more €. So for fu*king Peugeot 108, 2 days, we have to pay 115€.

They were a bit slow and a bit aggressive with up selling insurance.

Great!