Expensive for just a few days

Very good.

The instructions for pick-up and drop-off are not clear, and the map navigation cannot be used.

Firstly, the pickup address didn't match the one provided in the order. It was supposed to be 74, but it was actually 100, which cost us half an hour. Secondly, the first car they gave us was broken. The rental company handed me the keys, and when I went to the garage to collect the car from the intermediary, I found it was broken. The intermediary didn't care, so I had to walk 300 meters back to the rental company to get a replacement car, which took another hour. Lastly, after admitting the car issue and apologizing for their service attitude, the new car had only 6 liters of fuel when it should have had a full tank of 52 liters. When returning the car, they refused to refund the fuel difference, implying it was my bad luck to get a broken car. Seriously?

La voiture était dans un état horrible, abîmée de partout, l USB ne fonctionnait pas!

Pick up at Rome Airport took over an hour. I had already booked and paid for car,so should have been much quicker process