Like a dream

The staff were really friendly, and there were people who spoke English. They know QEEQ bookings inside out, so the whole process was super quick.

The service was satisfactory, and I felt reassured after purchasing full insurance.

I was confused when I was picking up the car no desk and walked around looking for it, then the rep noticed me and all was OK then

Car good, staff at Madrid airport budget offices are so rude if you are a black customer, in general, they were racist,

I order Audi A3. I was expected sedan. They provide not sedan, not Audi, just some other car and hatchback. NO space for a baggage. I requested another car, sedan. They gave again hatchback. No space. 5 people of us. They sad that Audi A3 is hatchback too. Finally we choose small SUV with manual transmission instead of paid automatic for the same money. The engine was so weak, it was a terrible driving, especially to the hill. It was a terrible experience for drop - off. They trying to put on me the existing scratches. They didn't report them anywhere when I pick up the car. They didn't check the car before giving to me.

It should be more details about my options, sedan, hatchback, Etc. Not only people, but and # of luggage too.