Hertz Car Rental
Hertz is one of the most recognized names in the global car rental industry, offering reliable solutions for both business and leisure travelers. As a global car rental company and a large-scale provider, Hertz operates approximately 9,700 corporate and franchise locations across North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand. Known for its strong presence at major airports, Hertz remains a top choice among international travelers looking for convenience, quality vehicles, and trusted service.
Hertz stands out in the car hire market with a wide range of vehicles and exclusive offerings such as the Hertz Gold Plus Rewards loyalty program, Carfirmations booking reminders, mobile Wi-Fi, and specialty collections like the Dream Cars, Green Collection, Prestige, and Adrenaline Series. These offerings cater to diverse customer needs, from eco-conscious drivers to those seeking luxury vehicles. Additionally, the Hertz Group includes Donlen, a leader in long-term vehicle leasing and fleet management, and offers 24/7 hourly rental and car sales services globally. With its extensive network and innovative services, Hertz delivers a seamless car rental experience to customers worldwide.
10
Excellent
The car was in great condition, performed well, and the service from the rental company was excellent.
Munich
Reviewed: November 9, 2025
10
Excellent
Even though I had to purchase additional local insurance, the car I got was excellent—an upgraded, almost brand-new Hyundai Sonata with only 10,000 kilometers on it.
Los Angeles
Reviewed: November 9, 2025
10
Excellent
The queue was quite long, waited for about half an hour, but got all the paperwork done in just 5 minutes. Purchased full insurance from the rental company for peace of mind. Got a spacious Kia, not sure of the model, but very satisfied—it fit three people, four large suitcases, and two small ones perfectly.
Los Angeles
Reviewed: November 7, 2025
10
Excellent
Extremely satisfied
Tromso
Reviewed: November 6, 2025
10
ideal vehicle for touring
Car was ideal for our needs and exceeded expectation
Southampton
Reviewed: November 6, 2025
10
Excellent
Hertz just hands you the keys without anyone checking the car condition with you, but they do email you detailed information about any scratches on the vehicle. Returning the car is easy too; you just drop the keys in the designated box at the drop-off location.
Milan
Reviewed: November 4, 2025
10
Excellent
I'm quite satisfied with everything, it's really convenient.
Frankfurt
Reviewed: November 4, 2025
10
Excellent
Absolutely great and spot on!
Puerto Montt
Reviewed: November 3, 2025
10
Excellent
Extremely satisfied.
London
Reviewed: November 2, 2025
10
Excellent
Amazing experience, they even gave me a free car upgrade!
Los Angeles
Reviewed: November 2, 2025
10
Excellent
Pretty good
Keflavik
Reviewed: November 1, 2025
10
Excellent
Renewing the rental was super quick, and kudos to the customer service team!
Hawaii - Hawaii Island
Reviewed: November 1, 2025
10
Excellent
The line at the airport rental desk was quite long, but picking up the car was easy. I grabbed the keys and walked to the parking lot myself. Returning the car was pretty smooth too—just followed the signs to the designated return area, left the keys inside, and the staff simply let me go. Super convenient! I booked a Ford Focus but ended up with a Renault ARKANA. The car was in great condition, just 18,000km on it, and drove really smoothly. However, the in-car navigation was terrible—either the network was bad or the system itself had issues. The GPS stuck on one spot the whole time but still somehow kept prompting me to make random turns. In the end, I had to rely on my phone’s navigation app.
Frankfurt
Reviewed: October 31, 2025
10
Excellent
Really good, and no insurance upselling this time.
Chicago
Reviewed: October 31, 2025
10
Excellent
I rented a car from Hertz for my trip through Spain and Portugal, covering over 3000 kilometers, and I was very satisfied. At first, I couldn’t find a document due to my own mistake, and I thought the rental company hadn’t provided it. However, the customer service team was incredibly patient and communicated with me via email until the issue was resolved. Once I found the document, they responded promptly to clear up the misunderstanding. I really appreciate their help! Picking up and returning the car was super convenient. The car itself was in great condition and had a navigation system that would even remind you when it’s time to signal or change lanes. It would also suggest taking a coffee break if needed.
Madrid
Reviewed: October 30, 2025
10
Excellent
When I returned the car, I rushed into the shop and simply said 'Return car please.' The staff immediately realized I was in a hurry to catch a flight. Without any hesitation, they told me not to unload my luggage and directly hopped in the car to drive me to the airport. The car return inspection took less than 10 seconds—fantastic service!
Bangkok
Reviewed: October 30, 2025
10
Excellent
Great attitude, everything went smoothly.
Zurich
Reviewed: October 30, 2025
8
Very good
Satisfied
Toronto
Reviewed: October 28, 2025
10
Excellent
The car rental company provides an efficient and streamlined service.
Port Elizabeth
Reviewed: October 28, 2025
10
Excellent
Good.
Evenes
Reviewed: October 28, 2025
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