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Last updated on: June 15, 2025
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35Rental Locations
11Airport Locations
Map View of Car Rental Locations in Columbus - Ohio
Budget
8.0/10
AVIS
6.5/10
Alamo
9.4/10
PAYLESS
8.5/10
Dollar
9.2/10
Thrifty
8.0/10
Reviewed: May 18, 2025
The overall service was excellent, and picking up the car was very convenient. You can take a shuttle bus directly from the airport exit to the rental location.
Reviewed: September 27, 2024
I booked a Budget car, but the pick-up store was inefficient. I waited in line for a long time on the first floor, only to be told that I could go directly to the second floor since all procedures were complete. However, when I got to the second floor, the staff asked me to go back to the first floor to handle it. After some argument, they eventually processed it on the second floor. It seemed like there was no communication between them, or the system notes were unclear. This was a very disappointing experience.
Reviewed: September 5, 2024
Easy pickup, relatively new vehicles, and good service.
Reviewed: August 21, 2023
Got a slight upgrade on the car grade which was nice. However, the car was quite scuffed around the edges (I guess previous renters weren’t very careful with it). However, the interior of the car was not great. We found old documents and stuff in the storage areas and door bins. Also, I feel that Avis should refill the washer fluid after every rental. After a day of use, the fluid warning light came on. This is actually the second time that it has happened to me on an Avis rental. Both times, I obviously just bought some replacement fluid, but I really shouldn’t have to and I think it’s a safety issue. One last thing, is that it seems a strange decision for the car not to have front and rear sensor options fitted given its size. Might explain why there were some scuffs around it when we picked it up…?
Reviewed: October 1, 2019
I had specifically rented a convertible. I was to pick up at 12 noon on Friday Sept 27. I arrived exactly on time. As i talked to the agent at the counter, apparently there was one convertible available, but a woman somewhere in the lot(Avis employee) told the desk agent that she was holding the car for another customer-an Avis preferred member. I informed the desk agent that i was also a Preferred member, showed him my account number, advised him that i had a reservation and was on time for my pick up. After some haggling between your two employees, i did receive my correct vehicle. That being said, I was quite nervous and about to get very angry if my reservation was given to someone else. Not acceptable treatment in my opinion. A person with a valid reservation and who was on time, shouldn't have to deal with such nonsense.
Reviewed: August 4, 2016
The service was very good, but I rented a mid-to-large SUV and was given a Chevrolet Trax, which barely qualifies as an SUV. The trunk could only fit one 28-inch suitcase.
Reviewed: August 20, 2015
Renting and returning the car was very convenient. The vehicles were very new and well-maintained. The instructions were clear. Prices were affordable and the condition of the cars was excellent.
Reviewed: December 23, 2019
I enjoyed my rental but I had to take the first car back which was a grade lower than what was advertised. When I went back I had to show the clerk my receipt on my phone for him to give me a car that matched the purchase I made, which to him didnt make sense because it was a grade higher. The first car I took was a Jeep campus, I had to take it back because it was too noisey.
Reviewed: July 28, 2019
Signage was difficult to find directing customers to the Payless couinter at CMH.
Reviewed: June 21, 2019
We found d 2 cigarette butts. 1 in a cubby on passenger front door but was highly visible. Other was under passenger seat.
Reviewed: June 28, 2019
Still waiting for me case to be completed on overcharging my card.
Reviewed: December 22, 2016
Patient, good vehicle condition, reasonable pricing.
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